by Angela Copeland | Jul 31, 2014 | Job Posting
St. Jude Children’s Research Hospital is seeking a Database Analyst for Psychology in Memphis, TN.
Serves as a technical resource for clinical practice and research within the Department of Psychology. Will participate in the development, implementation, and maintenance of software applications and databases using various relational database, client/server, and object-oriented tools and programming languages. Will provide front line support for department hardware and software. Uses various applications to maintain and update large databases, reviews database designs and ensures consistency of standards, procedures and content. Assembles, manipulates, analyzes, and disseminates data. Serves as the primary individual responsible for the integration of information from various disparate systems
To learn more or to apply online, visit the St. Jude posting here.

by Angela Copeland | Jul 30, 2014 | Job Posting
ServiceMaster is seeking a Manager of IT Process in Memphis, TN.
This person is responsible for all aspects of process documentation and the maintenance and administration of other required support documentation. Also responsible for measuring and reporting compliance and operational performance as procedures are modified.
Responsibilities:
1. Oversee the design, implementation, validation, training, maintenance and continuous improvement of detailed processes and procedures.
2. Ensure procedures are aligned with legal and regulatory requirements, SVM policies, IT standard and other procedures, as well as SVM’s and IT’s stated objectives.
3. Implement processes to trigger reviews/revisions of documentation as related governing documents or services are changed.
4. Ensure documentation requirements, templates and review procedures are clearly defined, standardized, centrally located, and available to SVM employees and contractors.
5. Confirm that each process/procedure includes a methodology for verifying continuous compliance, measuring and reporting performance, and defining any applicable SLA/OLA requirements and/or calculations.
6. Participate in other IT processes (Change Management, SDLC, Production Readiness, Security Audits, etc.) to ensure required documentation has been approved and transitioned to the support teams.
7. Serve as the primary contact for audit requests
8. Lead or participate in remediation initiatives or other projects
9. Develop and standardize frequently performed services so they can be easily requested and consistently executed and measured
To learn more, or to apply online, visit the ServiceMaster posting here.

by Angela Copeland | Jul 30, 2014 | Job Posting
Texas Instruments is seeking a Talent Development Manager in Dallas, TX.
In this role, you’ll have an opportunity to partner with a team of talent development professionals, HR and business leaders to create and implement leadership development solutions globally across Texas Instruments.
You will engage in both the design and deployment of a variety of talent development projects focused on creating, implementing, and evaluating enterprise-wide leadership development solutions at TI. In addition, you will have the opportunity to work closely with leaders and HR Business Partners to implement talent development solutions within TI’s Analog business for its most critical populations.
by Angela Copeland | Jul 29, 2014 | Advice, Career Fulfillment, Podcast
Episode 10 of the Copeland Coaching Podcast is live!
This week we talk with Dr. Sam Sanders from the University of Phoenix. Dr. Sanders is the College Chair for the University of Phoenix School of Business.
Dr. Sanders recently completed a survey that links career success to personal fulfillment. In the interview, Dr. Sanders shares amazing insights from his many years as both an educator and career coach. We discuss how to achieve career success and to find an opportunity that aligns with your personal values.
Listen and learn more! (You can play the podcast below, or download it for free on Apple Podcasts).

by Angela Copeland | Jul 29, 2014 | Job Posting
GE (General Electric) is seeking a Lead Power Engineer in Dallas, TX.
The Lead Engineer / Technologist will demonstrate leadership in communicating business goals, programs, and processes for an area or business segment. In this role you will utilize your experience or expertise to solve problems, develop and execute objectives for self and others, and have the ability to effect short-term and some long-term business goals.
Responsibilities:
- Execute the design, analysis, or evaluation of assigned projects using sound engineering principles and adhering to business standards, practices, procedures, and product / program requirements
- Provide technical leadership to personnel supporting the assigned
- Document technical data generated by the assigned project consistent with engineering policies and procedures
- Provide timely communications on significant issues or developments
- Participate on teams assigned to address organizational initiatives and generic
- Participate as a presenter or reviewer in technical and program reviews
- Assure proper documentation of technical data generated for the assigned projects and/or tasks consistent with engineering policies and procedures
To learn more, or to apply online, visit the GE job posting here.

by Angela Copeland | Jul 29, 2014 | Job Posting
The Memphis Grizzlies are currently seeking an Operations Manager.
he Operations Manager is responsible for the planning, execution and management of event related functions including; event set-ups, housekeeping, carpentry, painting, staffing/payroll and assisting the Director of Facility Operations with Capital Projects.
Responsibilities:
- Manage Conversions and Housekeeping Departments and Carpentry / Painting to ensure event set-ups are correct and maintenance of areas are proper for events
- Assist Director of Facility Operations on planning and execution of capital projects as assigned
- Knowledge of various event set-ups to include basketball, concerts, family shows, corporate functions, etc.
- Extensive knowledge of large retractable seating systems including structural components and motor operations, repair and replacement
- Knowledge of general carpentry and painting practices
- General knowledge of lighting and sound systems
- Assist Event Managers and Booking Director – in the design (CAD drawings), set-ups and coordination and changeovers of all events in a timely manner
- Ensure the life safety and security and well being of all employees, guests and clients in all event set-ups and equipment maintenance at FedExForum
- Create and manage policies and procedures to ensure the completion of all event set-up requirements and equipment maintenance within FedExForum
- Communicate with management on the Interaction with appropriate local, state and federal agencies on applicable event services related issues
- Develop an integrated relationship with other Arena Operations departments, to completely utilize all features of FedExForum
- Develop and maintain a comprehensive workplace safety program, following all OSHA and state regulations
- Develop and manage staff performance criteria, oversee Conversions hiring process, scheduling and payroll as required.
- Assist all departments and vendor partners as assigned
- Provide technical support to events outside of arena complex for other departments and vendor partners as assigned
- Provide input into the development of capital and operational budgets for Operations Department
To learn more or to apply online, visit the Memphis Grizzlies posting here.

by Angela Copeland | Jul 28, 2014 | Advice, Newsletter, References
I hope you had a wonderful weekend. As you prepare for your next big opportunity, one of the most important things is to secure reliable, insightful references.
References become an issue at the beginning and the end of the application process. At the beginning, you must furnish them along with your application. At the end, your references are checked just before you receive the job offer. Sometimes, you receive the offer first, which is contingent upon positive reference checks.
I’ve received a number of questions lately about how to approach someone, and the best way to get references. Below are my do’s and don’ts when it comes to getting the best references possible.
DO: Ask your references in advance. They need to have the opportunity to prepare.
DO: Communicate about interviews in a private place. You need to keep it a secret that you’re looking.
DO: Ask your previous boss, previous co-workers, and previous employees. These are considered relevant references.
DO: Give your references a heads up on what the job is and send your latest resume. This is especially true if you haven’t worked together in some time, or if you’re changing your career.
DO: If you’re making a major career change, try to speak to your references over the phone in advance. This will give you an opportunity to explain why you think this change is appropriate for you.
DO: Keep the contact information for your references in your phone. You never know when you may need to provide them to a future employer.
DO: Select references who can speak to your strengths. You want someone who will advocate for you.
DO: Stay in touch with your references. If you’re listing someone you worked with ten years ago, be sure you’ve spoken from time to time.
DO: Ensure you have correct contact information for your references. You don’t want to provide outdated information.
DO: Find out what your references will say about you. You want to ensure your references will give you a glowing review.
DO: Select relevant references. If you have a reference who is in the same industry, select them over someone who doesn’t know about the new job you want.
DO: Identify negative references and remove them from your reference list. If you find that not all of your references are putting you in the best light, try to identify where the problem may be to minimize damage.
DON’T: Fail to tell your references that calls may be coming. They should not be surprised when they receive calls.
DON’T: Use your current manager as a reference. This is never a good idea.
DON’T: Use current coworkers or employees as references. This puts them in a bad position and doesn’t poise you for success.
DON’T: List a reference you are unsure about. It’s better to be safe than sorry.
DON’T: Ask for a written reference. Most references are provided via the phone.
DON’T: List your references in your resume. They’re provided in your application when you apply for the job. Listing them in your resume takes up precious space you could be using to highlight your skills.
DON’T: Include family members or friends you have never worked with. These aren’t considered relevant references.
DON’T: Forget to follow up with your references to thank them, even if you don’t get the job. They’ve done you a huge favor, and you will most likely ask them to help out more than once.
DON’T: Overuse your references. It’s a special thing that they’re taking the time to help you with; appreciate it.
As you can see, there are a number of things you can do to help your chances when it comes to securing successful references.
Although reference checking is often the last step of the interview process, the importance of this step should not be underestimated.
I hope these tips have helped you. Visit CopelandCoaching.com to find more tips to improve your job search.
Happy hunting!

Angela Copeland
@CopelandCoach

by Angela Copeland | Jul 28, 2014 | Job Posting
The March of Dimes is searching for a Community Director in Dallas, TX.
This person is responsible for assisting March for Babies Director with coordination of overall March of Dimes March for Babies campaign. They will act as relationship manager, sales liaison between March of Dimes, its volunteers, and the local community by recruiting volunteer participation, corporate participation, and selling sponsorship within the Dallas County area.
Responsibilities:
• Work in coordination with staff and volunteers to develop plans to support overall division fundraising goals
• Develop and maintain working relationships with community leaders and organizations to promote and sell March of Dimes message (and) while building support for March of Dimes mission
• Manage relationships with vendors, suppliers and volunteers to execute March for Babies event.
• Recruit and train volunteers to organize fundraising events and meet goals
• Prepare and maintain appropriate fundraising and budget/expense records
• Responsible for assigned portion of the overall March For Babies fundraising goals
To learn more, or to apply online, visit the March of Dimes posting here.

by Angela Copeland | Jul 28, 2014 | Job Posting
The Metropolitan Inter-Faith Association (MIFA) is searching for a Director of Corporate Giving in Memphis, TN.
The director of corporate giving is a strategic leader, visionary, and expert in the area of corporate giving, sponsorships, and partnerships. This position is responsible for designing and implementing MIFA’s corporate fundraising strategies and works collaboratively with part of the development and communications team to support MIFA’s fundraising goals.
To learn more, or to apply online, visit the MIFA job posting here.

by Angela Copeland | Jul 27, 2014 | Job Posting
The Ladders is seeking a Director of Operations in New York, NY.
The Director of Ecosystem and Operations role will oversee all customer operations, and leverage that to consistently optimize the ecosystem balance between available jobs and jobseekers. Further, the Director of Ecosystem and operations will serve as a thought partner providing valuable customer insight to the leadership team. This role is both strategic and operational in nature, and the ideal candidate will be skilled and comfortable switching between the two. As Director of Ecosystem and Operations, you will use your exceptional analytical skills and an ability to derive insight from complex data to maximize efficiency within Operations, while supporting the development of systems and processes that will help accelerate Ecosystem growth. You will be responsible for the oversight of the following functional operations: Ecosystem growth, Customer Operations for our Consumer and Enterprise business lines, Back Office support team, overseas outsourced teams, and our in-house sourcing team called FitFinder. You will oversee the performance and management of these teams and will be responsible for driving strategic, transformational initiatives within the operations infrastructure that align with and support the Company’s vision and long term growth. This position will have a profound impact on the future of TheLadders.com at a defining moment in the evolution of the company.
For more information, or to apply online, visit The Ladders job posting here.

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