Making Management Easier
Managers are often drained by the people part of their jobs. After working for years as an individual contributor, they are finally rewarded with a management role. But, management is not as fun as they had hoped. In addition to their old tasks, the manager is now saddled with a job that feels like a combination of a therapist and a babysitter. But, instead of watching over children, they are tending to middle-aged adults.
The interesting thing about this challenge is that the manager often creates it themselves. You heard that right. There is an easier way to manage that’s less taxing and takes up less time.
There are basics, such as treating your team with respect. Then comes trust and empowerment. Beyond these however, is something not often thought about. Many managers serve as the person who works out the problems of their employees.
On paper, this sounds great. Who doesn’t want a manager that helps them to move boulders? But, many work problems are not boulders. Most problems are comprised of a mix of misunderstandings and feelings.
Early in my own management career, I began to test a strategy that I employ to this day. I’m happy to be a sounding board for employees if something frustrating is happening. Often, an employee will share an upsetting interaction they had in a meeting or on a project. Then, they may ask me to intervene.
This is where managers can waste emotional cycles and degrade their work culture. If they take the problem and run with it, they are hearing only one side. When they approach the other person, it becomes clear that people are talking about one another. And, it doesn’t allow the employees to grow closer.
It can be draining for the manager. And, can create a cycle that is not sustainable in a busy work culture. So, what is a manager to do?
Be a good listener. Most people simply want to be heard. If an employee is venting, they may need a listening ear more than an answer. Keep the conversation confidential, if possible. Employees want to know they can count on their boss to be trustworthy.
Ask the employee what they believe is the best solution. They may already have an idea. If not, this will put them into the practice of their own conflict resolution.
If the employee asks you to step in, consider another path. Encourage the frustrated employee to have one conversation with the other person. Discuss the goals of the conversation. Then, ask that the employee report back afterward.
Assure them that if the entire thing goes off the rails, you are the backup plan. Having this can help the employee to feel more comfortable to try something new.
Surprisingly, most employee conflicts are able to be resolved by having a single conversation. It also builds a closer, more trustworthy relationship between employees. And, it makes management easier.
I hope these tips have helped you. Visit CopelandCoaching.com to find more tips to improve your job search. If I can be of assistance to you, don’t hesitate to reach out to me here.
Angela Copeland
@CopelandCoach
Your Ideas Are Not That Original
Most job seekers have very strong feelings on one particular topic: job interview assessments. It is not uncommon in today’s job market for an employer to ask you to take an assessment. Yes, they may ask you to take a test.
An employer may ask you to “do a case study.” An employer may ask you to take an IQ test or to write a paper. Or, an employer may ask you to write a sample marketing plan.
Very often, I hear from job seekers that they feel that these assessment are ridiculous. Job seekers believe they are a waste of time. The company is asking the job seeker to do free work. And, many job seekers feel that companies do assessments such as these in order to steal their ideas. Job seekers often feel that their resume should speak for itself.
But, what if we think about the other side of this issue? Yes, assessments do take more time. And, when it comes to test taking, it could be debated that they are not always perfectly fair.
Assessments do however give a company a bird’s eye view into how you think. For example, what if the manager who hires you doesn’t like your ideas, or your working style? Doing an assessment may give you the opportunity to avoid a company that’s not for you.
Plus, it is not uncommon to compete against Ivy League graduates in a job interview. If you only needed a resume, the Harvard graduate might win every interview. An assessment can allow an underdog candidate to be taken more seriously. It can show a hiring manager that you understand their business, and are willing to work hard.
I once used an assessment when interviewing candidates for a graphic artist role. Each person was asked to create an image. In fairness, I provided each person with a small payment for their work. But, this small project allowed me to clearly see who the most talented designers were. It allowed all bias to be set aside, and to focus on results.
Think of it this way. An assessment can help to set you apart from the competition.
And, on the topic of stealing ideas, I hate to break it to you. Your ideas are not that original. Neither are mine. It is not uncommon for two people to come up with the same idea. Not only that, a company cannot sustain on a few ideas that may have been shared in a job interview assessment. The likelihood that a company is interviewing you in order to take ideas from you is low.
Rather than be upset about an assessment, look at it as an opportunity. It’s your chance to shine, and it’s your chance to get a new job offer. Many candidates drop out on the assessment step. Be the candidate who takes a risk, and wins big. You might get the opportunity to implement the ideas you created.
I hope these tips have helped you. Visit CopelandCoaching.com to find more tips to improve your job search. If I can be of assistance to you, don’t hesitate to reach out to me here.
Angela Copeland
@CopelandCoach
The Emotional Impact of Layoffs
Do you remember when layoffs were unusual? They were a last resort that companies would only take if they had no other choice. Layoffs were shocking. They were a mark of shame on employers who couldn’t seem to find any other option.
Today, layoffs are commonplace. In fact, they can be a badge of honor for a company. A company’s stock price may go up following a layoff. Layoffs have evolved from a last resort to a first stop on the list of ways to save money.
Layoffs have become so normal that at times executive leadership may fail to mention to anyone that a layoff has occurred. And, the annual reviews that were once used to help improve someone’s career are now the first place an employer may look for the best candidates to lay off.
All in all, this is inhumane. What is going on for the employee who was walked out the door? Have layoffs been so normalized that these employees are not personally impacted?
The answer is: no. Employees who are laid off for any reason can face career-long ramifications that we often don’t think about. It’s such a painful topic that those who were laid off often don’t talk about it. Or, they may pretend that it’s normal.
According to Kyra Bobinet’s book, Unstoppable Brain, layoffs bring “long-term negative consequences, including health issues, significant mental and financial stress, and a 1.3 to 3 times risk of suicide.” A Harvard Business Review article also noted that, “displaced workers have twice the risk of developing depression, and four times the risk of substance abuse.” It also notes the cumulative effect of unemployment. Displaced workers often experience long-term income loss that stick around for their entire career. “For example, workers laid off during the 1980s recession saw a 30 percent earnings decline, and twenty years later, most of them still earned 20 percent less than peers who retained their jobs.”
These are startling statistics. Job loss might be compared to the deal of a spouse. It’s losing a big part of your identity that is shocking and hard to recover from. In our achievement-based culture, it can feel like a reflection on who you are as a person. It can feel like a reflection of failed performance.
If you have gone through a layoff, I empathize with your experience. But, do not take too much time off between opportunities. Start looking as fast as you can. The quicker you find something new, the more you will minimize the financial and emotional impact of the experience. And, the less likely the layoff will follow you through your career and your finances.
Reach out to your loved ones for support. Many people have had similar tough experiences. But, sadly, we often don’t talk about it enough. Understanding that you are not alone in this experience can also help to move you forward to your next chapter.
I hope these tips have helped you. Visit CopelandCoaching.com to find more tips to improve your job search. If I can be of assistance to you, don’t hesitate to reach out to me here.
Angela Copeland
@CopelandCoach
The Salary Divide
Do you ever wonder what your life would have been like if you had taken a different path? For example, what if you had studied something different in college? Or, if you had worked in a different industry? Or, if you had a different role at work?
When I was in graduate school, a professor casually mentioned that I should go into consulting at a big firm. I had no idea what that meant. I never asked, and he never explained. I have wondered what my path would have been like if we had just one conversation.
In the past, I would have said career differences don’t matter much. You simply needed to end up in a job that would pay the bills. But, a disturbing trend is becoming more apparent. There are larger and larger gaps in pay between workers.
This trend can also be seen in our economy as a whole. Many indicators say the economy is doing well. But, someone making less than $50,000 per year most likely doesn’t feel that way. They are probably struggling to make ends meet. On the flip side, those who are doing well seem largely untouched by our current economic challenges. But, they are also often making $200,000 or more.
What are these different groups doing differently? It can be more random than you might think. It’s not necessarily that the higher paid person is working harder or longer hours. And, it’s not necessarily that they are any smarter than anyone else. Often, it’s the particular educational and career path that they happened to end up on pays more.
If you are a parent of a teenager or young adult, this column is for you. If you want to help your child pick the best career, do research. Look at sites like Glassdoor.com to see how much various jobs pay. If your child is looking at certain colleges, look up what is called a “post-graduation report.” It will tell you which fields their graduates are working in, and how much money they are making.
Two different degrees may cost the same amount of money to earn. However, the careers they lead to may be very different. And, one career may pay $50,000 pear year, while the other pays $200,000.
Don’t get me wrong. Money isn’t everything. But, if there are two jobs that would be a good fit for a person, and one pays four times what the other pays, wouldn’t you want to select the higher paying option?
If you are already in your career path, and you’re feeling financially strained, do some research. First, learn if you are underpaid for the work you do today. If you aren’t underpaid, but are still not making enough money, look at other options. Consider what transferrable skills you have that you can take to another field that will pay more. This can help you to close the salary divide.
I hope these tips have helped you. Visit CopelandCoaching.com to find more tips to improve your job search. If I can be of assistance to you, don’t hesitate to reach out to me here.
Angela Copeland
@CopelandCoach
The Salary Divide
Do you ever wonder what your life would have been like if you had taken a different path? For example, what if you had studied something different in college? Or, if you had worked in a different industry? Or, if you had a different role at work?
When I was in graduate school, a professor casually mentioned that I should go into consulting at a big firm. I had no idea what that meant. I never asked, and he never explained. I have wondered what my path would have been like if we had just one conversation.
In the past, I would have said career differences don’t matter much. You simply needed to end up in a job that would pay the bills. But, a disturbing trend is becoming more apparent. There are larger and larger gaps in pay between workers.
This trend can also be seen in our economy as a whole. Many indicators say the economy is doing well. But, someone making less than $50,000 per year most likely doesn’t feel that way. They are probably struggling to make ends meet. On the flip side, those who are doing well seem largely untouched by our current economic challenges. But, they are also often making $200,000 or more.
What are these different groups doing differently? It can be more random than you might think. It’s not necessarily that the higher paid person is working harder or longer hours. And, it’s not necessarily that they are any smarter than anyone else. Often, it’s the particular educational and career path that they happened to end up on pays more.
If you are a parent of a teenager or young adult, this column is for you. If you want to help your child pick the best career, do research. Look at sites like Glassdoor.com to see how much various jobs pay. If your child is looking at certain colleges, look up what is called a “post-graduation report.” It will tell you which fields their graduates are working in, and how much money they are making.
Two different degrees may cost the same amount of money to earn. However, the careers they lead to may be very different. And, one career may pay $50,000 pear year, while the other pays $200,000.
Don’t get me wrong. Money isn’t everything. But, if there are two jobs that would be a good fit for a person, and one pays four times what the other pays, wouldn’t you want to select the higher paying option?
If you are already in your career path, and you’re feeling financially strained, do some research. First, learn if you are underpaid for the work you do today. If you aren’t underpaid, but are still not making enough money, look at other options. Consider what transferrable skills you have that you can take to another field that will pay more. This can help you to close the salary divide.
I hope these tips have helped you. Visit CopelandCoaching.com to find more tips to improve your job search. If I can be of assistance to you, don’t hesitate to reach out to me here.
Angela Copeland
@CopelandCoach
This Is Temporary
Do you remember the dot com crash in 2000? And, do you remember the mortgage crisis in 2008? When those devastating events occurred, it felt like things might never turn around. Finding a job felt impossible. And, if you had one, you may have felt stuck. There weren’t many options. I remember friends who both could not find a job, but who could not sell their home. The stress was high all the way around.
When you’re in the middle of a difficult time, it’s hard to picture a different reality. It can feel hopeless. Hard times can bring up feelings of fear and desperation. We may feel paralyzed. Job searching can feel like an impossible task.
But, after events such as the dot com crash passed, we don’t think about it too much anymore. It’s so far in the past that at times, we may forget that it ever happened. Additionally, if you were lucky enough to be in a good situation during tough times, you may not have felt their economic impact.
One hopeful statistic to remember is that economic downturns have historically lasted anywhere from six months to eighteen months. Although this length of time is certainly not nothing, it is not as long as it feels in the moment. And, there is an end to the pain. In addition, companies can sometimes be slow to change just before a presidential election – another event with an endpoint.
In other words, if you are going through a difficult time, just remember that it’s not permanent. It’s not a reflection of who you are, or what you are capable of. It’s not the sign of the end of your career, or of what’s to come in the future. Many very talented people are going through tough times at this moment. Often, these tough times are a reflection of things outside of your control, despite how they feel in the moment.
In fact, the reverse is also true. Many of the billionaires we admire are not only talented, but they also had good timing. For example, imagine if Bill Gates hadn’t started using computers until the 90s. Or, imagine if Mark Zuckerberg were just finishing college today. They likely would have missed their window of success, despite how smart they might be.
During this tough time, give yourself a break. It’s natural to feel discouraged, and it makes sense to feel upset.
Do your best to influence what you can control. Prepare for the future, when things will be more calm and fruitful. This may mean updating your resume. It may mean getting involved in community organizations. It might even mean taking the time to work with a therapist or a career coach.
Take care of yourself, so that when things naturally turn around, you’ll be ready. And, remember, things will turn around. The economy will get better. The job market will improve. You will be okay.
I hope these tips have helped you. Visit CopelandCoaching.com to find more tips to improve your job search. If I can be of assistance to you, don’t hesitate to reach out to me here.
Angela Copeland
@CopelandCoach
It’s Not You
One thing that is notable about the job search process is just how easy it is sometimes, and just how hard it is other times. If getting a job has always been easy for you, and you’re finding it to be hard now, you may feel like you’re doing something wrong. Or, that perhaps you’ve changed. Although that could be the case, sometimes, it’s really not you. There are many external factors beyond your ability that impact whether or not you get the job.
First, the economy plays a bit part of your job search experience. When the economy is strong, and when it’s a job seekers’ market, interviews move faster and smoother. Companies don’t have the luxury of stringing along candidates, or of finding the perfect unicorn. When the economy is down, companies receive many more applications for each job. Companies are able to pick and choose which candidates to move forward. And, at times, they may even intentionally slow their hiring process in order to save money.
Similarly, where you live can have a big impact on your job search. If you live in a big city with many corporations, it can often be much easier to find something new. There are simply more options than in smaller towns where you may have to wait for something to come open. Although some companies will relocate the right person, they always prefer a local candidate if they can find one.
It can also matter if you have connections within the company where you’re applying. If you are applying online, along with hundreds of other applicants, the chances that someone will see your resume are slim. But, if a friend offers to hand deliver your resume to the hiring manager, you are much more likely to get a job interview.
The story that your resume tells also makes a big difference. In other words, companies often look at small, potentially irrelevant details, when they are sorting candidates. Think of this similar to filtering profiles on a dating app. The company is starting with so many options that they are narrowing them down using random criteria. If you have switched jobs too frequently, they may judge you. If you currently work in a different industry, they may assume your skills don’t translate. This can happen even if you previously worked in the industry in which you are applying.
If your work history is varied, you need an open-minded hiring manager. You need someone who understands transferrable skills, and who can see you as the whole and talented person you are. But, this doesn’t happen every time. It takes many applications to find a boss who understands the value that you bring.
Let me leave you with this. All of the things described above can impact your job search. None of the things described above are about your potential or your performance. Keep looking, and you will find your fit.
I hope these tips have helped you. Visit CopelandCoaching.com to find more tips to improve your job search. If I can be of assistance to you, don’t hesitate to reach out to me here.
Angela Copeland
@CopelandCoach
Fitting In
As children, most people are told that if you work hard, it will pay off. Working hard is the key to success. This makes a lot of sense. Hard work should be the foundation for accomplishments. For each degree you earn or position you hold, you become more qualified. You are checking off more and more boxes that make you a better and better fit for a future role.
This theory works fairly well in fields such as computer programming. It is not uncommon for computer programmers to earn certifications and take courses, even beyond their degrees. The qualifications to be a computer programmer are more clear cut than in other fields, so it is fairly easy to distinguish who the most qualified candidate is.
Unfortunately, there are many other fields where this is not the case. This is true in marketing, for example, where candidate qualifications can vary widely for the same role. And, this is the same situation for executive level roles. These employees can find their path to success through many different roads, and different degrees.
When hiring, what’s a company to do? Very often, the hiring manager is looking for what is known as a culture fit. Culture can become their number one priority. They have a good team in place, and they want someone who will get along well with that team. They want to keep things on track, and someone who fits culturally feels like the answer.
Unfortunately, the desire to find a culture fit creates a few unforeseen consequences. Sometimes, the people who are the most likely to fit culturally are also very similar people. In other words, they may be similar in age. They could be the same gender or have the same religious views. They could be the same ethnicity. Or, they may have similar hobbies or children around the same age.
Have you ever noticed that an entire team of company leaders often has a lot in common with one another personally? It’s more than being good at their jobs. They are also very similar people.
Unfortunately, this makes the bar much higher for interview candidates. Not only must they be qualified to do the job, but they must be like the other employees. And, if they are different, then they must be overqualified. In other words, there has to be a lot of extra perks to the person in order to be selected.
Don’t get me wrong. It is important to get along with your team at work. Companies don’t want to hire someone who is high conflict, and who may cause problems within the company. But, there is a big difference between fitting in with everyone and being high conflict. There’s a big difference in being able to do the work, and being just like everyone else.
Being aware of this potential pitfall will ensure you’re hiring the most qualified candidates, not the most similar.
I hope these tips have helped you. Visit CopelandCoaching.com to find more tips to improve your job search. If I can be of assistance to you, don’t hesitate to reach out to me here.
Angela Copeland
@CopelandCoach
Non-Competes Banned
Last week, the Federal Trade Commission announced that they are banning non-competes across the country. And, this new ruling applies to almost all workers. You read that right. The FTC does not want your employer to be able to force a non-compete onto you.
Employers have long believed that a non-compete allows them to protect their trade secrets. They believed, non-competes allowed them to protect their financial investment into workers. And, employees often had no choice. If you wanted to take a job, a non-compete was just part of the arrangement.
In reality, non-compete agreements often tie the hands of employees. When an employee has spent the bulk of their career in one industry, it prevents them from going to other companies in the same industry. Often, a non-compete will remain in effect for multiple years, and can sometimes prevent employees from working in entire industries. It’s also worth mentioning that many companies invest less of their resources into workers today than they have in the past.
Non-compete agreements discourage employees from switching jobs. And, they prevent those same employees from pursuing more money, or a better workplace. Non-competes take away the options an employee has when switching jobs. It can lock someone into a company where they are underpaid, and may have an unhealthy work situation.
Even before the FTC decision, I would often hear people say that it’s hard to enforce non-competes. Some people felt they didn’t really matter. But, I would argue that this is not true. Even if an agreement is not very enforceable, the employee must go through a lengthy and expensive legal process to prove it. And, many employers don’t want to risk being involved in such a process with a new employee. Companies would rather play it safe than hire someone with an active non-compete.
The FTC estimates that one in five workers today are bound by a non-compete agreement. That means that this change will impact 30 million people. The FTC estimates this ban will grow startup activity by 2.7 percent. And, they believe an average worker stands to make $524 more per year because of this change. The FTC believes that allowing people to switch companies and remain in the same industry will create more competition. By allowing workers to switch jobs more freely, companies will be forced to pay a higher wage.
Going forward, companies will have to move beyond the non-compete. They may want to look at fair pay and treatment. And, they must focus on protecting their actual intellectual property in more specific ways. Protecting intellectual property is fair. Blindly restricting someone’s right to work is not.
Unfortunately though, the fight is likely not over. It is expected that the FTC will get a significant amount of pushback from companies who wish to keep their non-compete agreements in place. But for now, this change is a big win for workers.
I hope these tips have helped you. Visit CopelandCoaching.com to find more tips to improve your job search. If I can be of assistance to you, don’t hesitate to reach out to me here.
Angela Copeland
@CopelandCoach
Recognize Your Employees
After spending many years as an executive coach, I learned a clear lesson. People hate looking for jobs. They hate switching jobs. The process is stressful and painful. Most employees only consider a big job change as a last resort. They wait until the pain of staying is bigger than the pain of walking away.
So, why do employees change jobs? It’s complicated. There is no one size fits all answer. Many people are looking for an opportunity to grow their skills at work. They may feel stuck. But, more than that, they may feel unhappy. They may feel unrecognized. They may even feel mistreated.
In the past, it could be said that money would not be the primary reason to leave a job. Employees were more concerned with their fulfillment. But, after the last five years, more employees are concerned about money – which makes sense. Prices have gone up, from groceries and gas to housing. Interest rates are up. And, pay has been going up.
Your loyal employees have not benefitted from these big jumps in pay. While their bills have gone up, their pay has stayed about the same. Many companies continue to believe that an annual three percent per year raise will maintain the standard of living employees are used to. This is not the case.
As well-meaning as companies may be, tiny raises are just not enough. Younger employees, and parents are hit extra hard. Younger employees are struggling with increasing rents and expenses. Many twenty somethings are being forced to live at home for longer than prior generations. Employees with children are balancing the cost of rising childcare with their flat wages.
This can put both employees and the companies they work for in a difficult situation. The employee is forced to move to potentially less fulfilling job in order to be paid the current market rate.
And, the employer also faces a difficult situation. When the employee leaves, their role is left empty for a period of time. That puts pressure on the remaining employees, to pick up the extra work. Then, the company must find a new, qualified candidate. They must pay an internal recruiter or an external placement firm to find candidates. The company must go through the process of interviewing those candidates. When a candidate is selected, they must be trained. Not surprisingly, the new candidate will likely be paid the current market rate.
So, what is a company to do? First, don’t wait for your best employees to leave. If you know they are underpaid, so do they. Just because they don’t bring it up doesn’t mean they aren’t aware of the going rate. Keep an open door policy for conversations around compensation. And, when someone brings it up, be willing to have honest conversations. And, advocate for them. In the long term, it may very well save you time and money. It could even help you to retain great talent.
I hope these tips have helped you. Visit CopelandCoaching.com to find more tips to improve your job search. If I can be of assistance to you, don’t hesitate to reach out to me here.
Angela Copeland
@CopelandCoach
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