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Copeland Coaching graduates to a new office location!

It’s been an exciting month for me and for Copeland Coaching! I’m so excited to share some big news with you. Just days after my TEDx Talk release, I graduated from my office at Emerge Memphis!

If you never got a chance to visit my office at Emerge, you might wonder what I mean by “graduation.” Well, let me share a little background with you. Emerge is a small business incubator. They were founded around 2001 to help small business owners like me get off the ground and running strong.

I moved Copeland Coaching into Emerge a little over three years ago. It’s been an awesome environment that has supported me through my business growth.
But, like other past successful Emerge businesses, it’s time to spread my wings. Copeland Coaching has graduated and moved to a new location. I will miss the Emerge team and other small businesses terribly, but I hope you will join in my excitement about my new office location.

Copeland Coaching’s office is now officially open in iBank Tower!

iBank Tower is located in east Memphis, near I-240 and Poplar, next to Whole Foods at 5050 Poplar Avenue. If the name iBank Tower sounds new or unfamiliar, it’s because the building went by a different name before a few years ago.
The building is fast and easy to get to from any part of the city. And, it features easy, free parking right outside.

You’ll recognize the building when you see it. It has a rounded top floor that was once a rotating restaurant.

Above is a photo from inside my Copeland Coaching office. It’s the same great setup as before, but in a more central location. If you live or work in Memphis, I look forward to seeing you in person soon!
For those in other cities, I continue to offer the same flexible virtual meeting options, including phone, Skype, and FaceTime.

Thank you to everyone for all of your support over the past three years. I couldn’t have done it without you! Thanks you to Carlton, Lavinda, and the entire Emerge community for all of your help. And, thanks to the management of the iBank Tower for making me feel so welcome in my new office home.

If you’d like to setup a time to come in for a coaching session, send me an email and we’ll get it set up. Copeland Coaching is open for business at iBank Tower!

Just like before, I meet with clients Monday through Friday during normal business hours. It’s the same great service, but a new great location!

Visit to find more tips to improve your job search. If I can be of assistance to you, don’t hesitate to reach out to me here.

Also, be sure to subscribe to my Copeland Coaching Podcast on iTunes or Stitcher where I discuss career advice every Tuesday! If you’ve already heard the podcast and enjoy it, please consider leaving a review in iTunes or Stitcher.

Happy hunting!

Angela Copeland


What is your time worth?

A reader recently wrote to me with an interesting question. He was seeking advice on how his teenage daughter might find an after school job for her high school years. His logic makes sense. He wants her to learn discipline and to gain a work ethic. These are great qualities for a young student to develop. Although I respect this method of getting there, I also suggested an alternative path.

When I was growing up, I was also encouraged to take a high school job. Where I lived, most options for teenagers focused on fast food. Although I could have made extra money this way, I decided to try something else. And, I’ll be honest – it was fairly controversial at the time.

I made the decision not to take a job during high school. In order to do this, I committed to spending as little money as possible, and to saving everything I could. This made my plan more feasible.

Then, I set out to use my spare time differently. I studied day and night in order to get the best grades I could. With my remaining free time, I looked for volunteer projects. I also founded a mentorship program at my high school for high risk third graders. Nobody paid me for these projects. But, they were an investment in myself, and in my community. I learned similar lessons about disciple and I gained a work ethic.

When it was time to apply to college, I now had a wealth of experience that I could include on my applications. I had initiated a community project that made me stand out from the other college applicants. I gained real experience that I could include on my resume. This experience, along with my high marks, resulted in scholarship money I desperately needed to go away to college.

In fact, the scholarships I received were for far more than I ever would have made working after school and on the weekends for a tiny paycheck. Given the minimum wage at the time, it would have taken me four years working full-time forty hours per week to earn the amount of money I received in scholarships.

Don’t get me wrong. I understand that choosing not to work during high school is a luxury that not all kids have. I don’t want to knock on the teenagers who are working many hours on top of high school in order to contribute to their family’s expenses. I have incredible respect for these teenagers.

But, for the high schoolers who are lucky enough to get to choose, think past the basic options. Soon, you’ll pay someone else thousands to take college courses you may never use. Don’t assume being paid is always the number one priority. Think about what profession or real world cause you’d like to learn more about and go from there. You will gain new skills, differentiate yourself from your peers, and may even get a little scholarship money along the way.

Angela Copeland is a Career Coach and Founder of Copeland Coaching and can be reached at or on Twitter at @CopelandCoach.

137 | Unbridled Talent – Jennifer McClure, Cincinnati, OH

Episode 137 is live! This week, we talk with Jennifer McClure in Cincinnati, OH.

Jennifer is a professional speaker and business advisor. She helps leaders embrace the future of work and leverage their influence to create positive, lasting change in and through their organizations. Jennifer has also served in various roles, including as a Human Resources Executive, Executive Recruiter, and Executive Coach.

On today’s episode, Jennifer shares what we need to do to prepare for the future of work. She also shares insights on the role of Human Resources in the job interview process, and what we can do to work better with HR.

Listen and learn more! You can play the podcast here, or download it on iTunes or Stitcher.

To learn more about Jennifer, visit her website at You can also find her on Twitter at @JenniferMcClure, and on LinkedIn at

Thanks to everyone for listening! And, thank you to those who sent me questions. You can send your questions to You can also send me questions via Twitter. I’m @CopelandCoach. And, on Facebook, I am Copeland Coaching.

Don’t forget to help me out. Subscribe on iTunes and leave me a review!

Bullying 2.0 – Mean Coworkers

Growing up, it seemed like one of the perks of being an adult was a lack of bullies. After all, bullying stops after high school graduation, right? Unfortunately, this isn’t always the case. A few bullies sneak through life without giving up their bullying ways. Often, these meanies resurface at work, making your eight hours there much less rewarding. Maybe they’re unhappy with their own lives, or perhaps they have other personal issues at play. Whatever the cause, being on the receiving end of bullying is never fun.

After meeting a number of people who have experienced bullying, a few common themes emerge. First, being bullied is something we feel shameful about. We don’t talk about it openly because we feel bad that it’s happening to us. We assume we are the only person it’s happening to. We keep our thoughts locked up and allow them to eat away at us.

But, bullying is real. According to a 2017 study released by the Workplace Bullying Institute, 19% of Americans are bullied at work and another 19% witness it. Bullying affects 60 million Americans.

If we’ve been bullied, we may wonder what’s wrong with us. We assume the bullying is a reflection of us. We think that maybe we’ve chosen the wrong career path. Maybe we’re completely unqualified. We’ve been pulling off a total show until this bully figured out our game.

This internalization of workplace bullying is one of the most toxic experiences we can go through at work. It’s stressful. It takes away our power. And, it can undermine our confidence and our performance. 40% of bullied targets are believed to suffer adverse health effects.

Because I have the good fortune to meet many job seekers, I get a chance to see behind the curtains of what we’re all going through. If you are on the receiving end of bullying, you should know that you’re not alone. A workplace bully’s efforts is not a reflection of your abilities.

Aggressive behavior, whether it’s name calling, back stabbing, or undermining, is never okay at work. Period.

If you have found yourself on the receiving end of a bully, work to build your personal team of advocates. Find people you trust that you can talk to and who will be supportive of you as you find a way out of this situation. Document your experience, so you can reflect back on what’s happening over time. Look for opportunities to reach out to folks within your organization for help, such as your manager, coworkers, or human resources. And, consider looking for a job at a new company.

The solution to making it through bullying is not to just survive the day. Your end game is to thrive. You deserve to be treated with respect. Sticking up for yourself in this time of crisis is critical to your future success. Don’t let a bully’s efforts go on until you are both physically and emotionally run down. Work to end this cycle of unhealthy behavior today.

Angela Copeland is a Career Coach and Founder of Copeland Coaching and can be reached at or on Twitter at @CopelandCoach.

Bonus Episode | Angela Copeland TEDx Talk Behind the Scenes

This week, I’m back with another bonus episode! I was recently invited to share my personal story at TEDxWorthingon in Columbus, Ohio. My TEDx Talk, titled “How I broke the rules & found my perfect job,” shares my story of not waiting for permission and a little obsession I developed along the way.

This bonus episode provides a behind the scenes look at both my talk, and my career.

If you haven’t seen the TEDx Talk yet, check out the video on the TEDx YouTube Channel here:

I hope you enjoy the talk! Please watch it and share it with your friends.

As always, thanks to everyone for listening! And, thank you to those who sent me questions. You can send your questions to You can also send me questions via Twitter. I’m @CopelandCoach. And, on Facebook, I am Copeland Coaching.

Don’t forget to help me out. Subscribe on iTunes and leave me a review!

When you thought it wasn’t personal

A reader recently wrote to me with a unique situation. They landed an impressive contract position. Everything was going along great for eleven months until one day, they were let go. The company laid off a large number of people all at the same time. After soliciting feedback, the reader was given a good review and sent on their way.

It wasn’t personal. Or, was it? Just a few days after being let go, their contract job appeared online as an open position. It was the same job at the same company. Then, a friend of the reader was hired at the same company. They asked what had happened. They were told the reader was let go due to poor performance issues.

How could this be? The reader had never been given any negative feedback. They were told it wasn’t about them.

After this incident, the reader has had multiple job interviews. This has left them with a difficult question. “What should I say in future job interviews if someone asks ‘Why did you leave the company?’ How do I honestly answer that without bad mouthing anyone?”

Reader, let me say first, I am so sorry this happened to you. Being let go from a company is difficult enough. Receiving conflicting messages about it later is even worse.

When you interview, it’s very important to be honest. It’s also important to be as accurate as possible. The problem here is that the company may not have been honest with you. If there was a performance issue as you have heard, it’s possible that your manager avoided their duties by not giving you direct and constructive feedback.

The problem is, you don’t really know the truth. What you’ve heard is third hand information at best. It’s tough to know how much of what you were told is a rumor and how much is reality. For example, did the feedback come from your boss or from an old coworker who likes to gossip?

In a case like this, it can be tough to know what to say in an interview. But, the best course of action may be to go with the company line. You were part of a random company layoff. It wasn’t personal. Your performance ratings were good. It’s what is documented in your employee file.

Unfortunately, when someone leaves a company, others have a tendency to talk. Often, they may try to guess the reasons someone left. This gossip can spread misinformation.

Even if the rumor is true, how would you validate it? And how would it benefit you to do so? It would not be helpful to provide unproven, negative information to a future employer. It would also not be helpful to explain a long story of events about your departure and the rumors that followed.

Stick with what you were officially told and move on to a more exciting and fulfilling opportunity with a manager who appreciates your skills and talents. Best of luck in your job search!

Angela Copeland is a Career Coach and Founder of Copeland Coaching and can be reached at or on Twitter at @CopelandCoach.

Breaking the rules and finding your perfect job

Sometimes in your career, things don’t always work out the way you plan them. For me, the first time I learned this lesson, I was in college. I went to one of those fancy, private schools to study computer engineering in the late 90s. I knew that an investment in such a great degree would guarantee me a job when I graduated. Not only that, it would guarantee me a great paying job.

Well, I couldn’t have been more wrong. The dot com crash came along right in the middle of my studies an put a halt on hiring. Even the recruiters that normally came to our school to hire students canceled their visits. It was something I’d never seen before and couldn’t have predicted.

This experience took me down a path of finding my transferrable skills and learning about new careers. Transferable skills are the strengths you can take from job to job. I also learned to interview for all sorts of jobs in many different industries – and I lost my fear of reaching out to strangers. It’s truly a skillset I developed out of survival. I needed to pay the rent.

I know it sounds strange, but when you look at interviewing from a different angle, it’s less scary and much more interesting. I looked at (and continue to look at) interviewing as making new professional contacts and learning about new jobs. I look at interviews as networking meetings, not as an opportunity to be rejected by a stranger.

And, you know what else? I don’t care as much if I meet every little minimum requirement on the job description. You know why? Because, truth be told, many employers don’t really care if you do. If an employer brings you in for an interview, it’s because they think you can do the job. Why not submit your application and let them decide?

If we could all spend a little less time worrying about being the perfect candidate, and a little more time just being the best candidate we can be, we’d all go a little further, faster. When I learned this lesson, my own career path changed dramatically. I went from being an engineer to a project manager then from a project manager to a digital marketing executive. Now, I’m a career coach. I could have never guessed in the 90s that my career path would have been so winding.

I was recently invited to share my own story of career success as a TEDx Talk. My talk, titled “How I broke the rules & found my perfect job,” shares my story of not waiting for permission and a little obsession I developed along the way. You may have already noticed. It turns out, I really like interviewing.

I invite you to check out my TEDx Talk on the TEDx Talk YouTube channel ( It’s my hope that you will be inspired to bend the rules in your own search, so you can find your perfect job.

Angela Copeland is a Career Coach and Founder of Copeland Coaching and can be reached at or on Twitter at @CopelandCoach.


Oh my gosh! I have such exciting news to share with you today! My TEDx Talk video is live!

I haven’t said much about it, so in case this is the first you’ve heard about this news, let me fill you in. I was recently invited to give a TEDx Talk about my career success.

(Pretty exciting, right?! Also, what a big honor!!)

The event took place in Columbus, Ohio at TEDxWorthington with a theme of “Interference.”

My TEDx Talk, entitled “How I broke the rules & found my perfect job” shares my story of not waiting for permission in my career and a little obsession I developed along the way.

I share the story about how I went from being an engineer to being a marketing executive to a career coach. I share the bumps and the bruises — and the good parts (like negotiating up my salary – more than once!).

Oh, and, it turns out, I really like interviewing. Did you know that I once snuck into a graduate school campus where I didn’t go in order to get a job interview? When word got out about my ‘love,’ people starting asking me for help with their careers.

But, the biggest lesson I learned along the way was… well, you’ll just have to watch the video to find out!

This is my career story, from the beginning to now. I really hope you’ll enjoy watching the video as much as I enjoyed making it! You can watch the video on YouTube by clicking the link below or any of the photos in this email.

Please watch it, like it, and share it with your friends. You can share the video on Facebook, Twitter, or LinkedIn. Or, you can simply forward this email to a friend who’s currently on the job hunt.

My hope is truly that the ideas behind my book Breaking The Rules & Getting The Job will catch on far and wide. I want to help job seekers to be more successful in their search, and in their lives.

It’s time to think outside the box and stop living life by other people’s rules. It’s time to push boundaries, to try new things, and to dare to ask for more money. It’s time to find a job that you TRULY LOVE.

And, speaking of love — I need to thank so many people. First, thank you to the TEDx Worthington team for inviting me to participate in such a wonderful event in your special community. A special thank you goes to Dirk for all your support and for listening to my talk countless times in multiple states. A HUGE thank you goes to Irene Crist and Roy Kaufmann for your incredible guidance through this process. Thank you to Daniel Lynn for doing what you do the best. And, thank you to all of my friends who encouraged me to have the courage to share my own story.

I would love you to help me share my “big idea” too. Please forward this email, share on Facebook, share on Twitter, or whatever way works the best for you. I don’t usually include an ask in my e-newsletter, but this is it. Please share my story.

I hope these tips have helped you. Visit to find more tips to improve your job search. If I can be of assistance to you, don’t hesitate to reach out to me here.

Also, be sure to subscribe to my Copeland Coaching Podcast on iTunes or Stitcher where I discuss career advice every Tuesday! If you’ve already heard the podcast and enjoy it, please consider leaving a review in iTunes or Stitcher.

Happy hunting!

Angela Copeland


Make your next interview a success with these three things

Interviewing is hard work. If you’re currently looking for something new, you know that finding a job is a job. From preparing your favorite suit to revising your resume to networking and rounds of interviews – there are times it feels like it will never end. It can be tough to keep your head above water with your existing role while you’re balancing your life and your job search. To ensure you’re making the most out of every interview, do these three things.

Research. The best part about job searching in the age of the internet is transparency. This is something that has never existed in the same way in the past. Take advantage of it. Use websites like Glassdoor,, and Indeed to find out how much companies are paying. Look up company reviews to find out what employees think of their workplace. Read through the common interview questions for the company you’re interested in. Search on Google and the company website to learn what new changes the company has recently undergone. And, use LinkedIn to learn more about the hiring manager– or better yet, use it to find the hiring manager’s name. The internet is an invaluable tool to job seekers.

Customize your application materials. If you’ve been working to crank out a high volume of applications every day, it’s something you may not have thought of. The more you target your application materials to the company (and the particular job), the more you increase the likelihood a company will be interested in you. And, it’s not hard to do. Start with your resume. Read the job description closely and ensure you’re highlighting the skills the employer is looking for. Customize your objective statement to include both the job title and the company name. Use a similar approach with your cover letter. Specifically mention the job title and company name — and ensure you explain why you’re a perfect fit for this particular role.

Don’t take it personally. Unfortunately, you’re not going to get every job you interview for. The higher you climb the ladder and the more specialized your skills are, the truer this becomes. Just because you weren’t hired doesn’t mean the hiring manager doesn’t like you. There are a number of reasons you might have been overlooked that have nothing to do with your skills. For example, an internal candidate may have been preselected. The job may have been put on hold. The hiring manager may have left the company. None of these reasons are about you.

When you’re rejected, you can either choose to walk away unhappy. Or you can choose to build a relationship with the company. Very often, when you first interview with a company, they’re just getting to know you. If you stay in touch, you will increase your odds of being hired the next time they’re looking for someone with your skillset.

Doing your research, customizing your application, and moving through rejection are three keys to making your job search a success.

Angela Copeland is a Career Coach and Founder of Copeland Coaching and can be reached at or on Twitter at @CopelandCoach.

Key To Winning Job Candidate’s Heart? Flexibility

I recently had the opportunity to travel to Austin, Texas to meet a number of folks who work at the job website If you’ve looked for a job in the last ten years, there’s a good chance you’ve visited Indeed. In 2010, they passed Monster to become the highest trafficked job site in the United States. In May, a report from SilkRoad found that Indeed helps people get more jobs than all other sites combined. According to SilkRoad, the site delivered 72% of interviews and 65% of new hires in 2016. That’s powerful stuff.

I spoke with Paul Wolfe, Indeed’s Senior Vice President of Human Resources. I wanted to get his take on what job seekers are looking for in a future employer. Not only does Paul lead the charge on Indeed’s hiring, but he has insight into the hiring process at companies around the world.

As you might expect, one of the key things employees are looking for is flexibility. Since 2014, job searches including words related to flexible work arrangements (think ‘work from home’ jobs) has been on the rise globally. “Flexibility is a big thing,” said Paul. “With the advances of technology, you can do your job from any place really.”

Student debt is also on the minds of job seekers. 25% of students say that loan assistance is a high priority for them, while just 3% of employers are offering it. “In some cases, it takes twenty-one years just to pay off your four-year degree. You’re in a hole before you even start your career, which is tough.” For the companies that do offer this benefit, some structure it around specific performance goals similar to a bonus payout, while for other companies, it’s a fixed amount.

Paul is an advocate of unlimited paid time off too. I’ll admit – I find this concept a little hard to picture at first. Paul explained, “I want our employees to be happy. I want them to continue to nurture relationships outside of the company – with family and a significant other, friends, colleagues.” Paul says he wants his employees to take time off before they hit a wall. “As a HR leader, I know that when you hit the wall, productivity is not great. Your work product suffers. You have probably become a little disengaged at that point.”

Paul also observes other trends related to flexibility, such as expanded maternity and paternity care plans that offer longer leave periods.

Indeed’s employee tagline is, “We care about what you care about.” Ultimately, if a company wants to capture the hearts and minds of their employees, they need to find out what’s important to them. I speak with job seekers every day who would give up a portion of their paycheck in exchange for flexibility, respect, and fulfillment. It seems that Indeed is finding the same to be true within their organization.

For my entire interview with Paul Wolfe and to learn more about Indeed, watch for the upcoming podcast episode on iTunes.

Angela Copeland is a Career Coach and Founder of Copeland Coaching and can be reached at or on Twitter at @CopelandCoach.

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