Work With Us | 901-878-9758

Featured Job Posting – Affinity & Loyalty Marketing Director @ Whole Foods

Whole Foods is seeking an Affinity & Loyalty Marketing Director in Austin, TX.

The Affinity and Loyalty Marketing Director is responsible for developing and leading the Affinity and Loyalty marketing efforts at Whole Foods Market. Ultimately the Director is responsible for all business aspects of the Affinity program, including program objectives, strategy and execution that will fuel program optimization and one-to-one customer engagement.

Beginning with strategic, creative, functional and experiential vision, the Director will develop, implement, and oversee the Affinity program strategy, customer experience and marketing, including program development, launch and enhancement, as well as acquisition, sustainment and engagement efforts. The Director will be responsible for rollout and scale to national and then sustain growth and customer acquisition for this new to Whole Foods Market program.  The Director will ultimately be responsible for delivering a phenomenal customer rewards program that engages and rewards customers in an extremely Whole Foods Market brand-centric way that surprises and delights the user base.

The Director, working with IT and Marketing Analytics will be responsible for designing and analyzing results and consumer data from the program pilot, scale and launch to nationwide continuity. They will oversee the strategic development of campaigns, offers and communications to our affinity subscriber-base, drive customer traffic, sales, customer acquisition and engagement.

The Director will develop and maintain the Affinity budget and business case/ROI projections, work with IT, Marketing Analytics, Content and CRM teams and external agency support, to prioritize program direction, look and feel, unique and compelling offers and enhancements designed to surprise and delight customers.  This results driven position requires innovation, creativity, customer loyalty experience, marketing and communications experience, analytical expertise and attention to detail.

To learn more, or to apply online, visit the Whole Foods job posting here.

whole foods logo

Featured Job Posting – Manager – Product, Technical Business Intelligence @ St. Jude

St. Jude is seeking a Manager of Product – Technical Business Intelligence in Memphis, TN.

Primary responsibility for managing the day-to-day operations of the Business Intelligence (BI) Team. Responsible for all human and technical resources and managerial responsibilities associated with its functional areas: Reporting, Data Acquisition, Data Analysis and Data Analytics. Establishes and executes a vision for the delivery of information and analytics solutions to the key stakeholders of ALSAC. Executes the vision through the design and oversight of an enterprise-wide data warehouse, the development, deployment, and adoption of business intelligence and reporting tools; and the delivery of reporting and analytical solutions to the key stakeholders of ALSAC. Defines the needs of key stakeholders as they relate to information reporting, analysis, and distribution, and then using the resources of the Business Intelligence Team to deliver solutions that meet or exceed these expectations. Assist in creating competitive advantages for ALSAC through the strategic use of information.

To learn more, or to apply online, visit the St. Jude job posting here.

st jud logo

CCP Episode 28: Jerome Hardaway – FRAGO, Memphis, TN

Episode 28 of the Copeland Coaching Podcast is live! This week, we talk with Jerome Hardaway, CEO and co-founder of FRAGO in Memphis, TN.

FRAGO is a reintegration solution for veterans that uses the concept “service before self” to revitalize the community. Many veterans are not homeless, but are un- and under-employed. Some have a deep desire to be independent business owners. Their skill sets are desperately needed to enhance local economies and to drive innovation. FRAGO is a conversion point and launch pad for these veterans.

Jerome shares his insights on challenges veterans face when they re-enter the civilian world, and how to overcome them to start a new career.

jerome hardaway podcast

Listen and learn more! You can play the podcast here, or download it for free on Apple Podcasts or Stitcher.

If you’ve enjoyed the program today, be sure to subscribe to the Copeland Coaching Podcast on Apple Podcasts or Stitcher to ensure you never miss an episode!

To learn more about FRAGO, visit Jerome’s website at www.fragomemphis.org.

frago memphis logo

Featured Job Posting – Sr. User Experience Designer @ Urbanspoon

Urbanspoon is seeking a Senior User Experience Designer in Seattle, WA.

The user experience designer provides leadership and works collaboratively with our user experience team, product managers and software engineers to deliver new and improved mobile and web designs that delight our millions of users. Together with our user experience researchers, you’ll adopt our user-centered design process to validate your concepts with our audience.

To learn more, or to apply online, visit the Urbanspoon job posting here.

urban spoon logo

Featured Job Posting – Sr. HR Generalist @ ServiceMaster

ServiceMaster is seeking a Senior HR Generalist in Memphis, TN.

Under the direction of the HR Manager, effectively collaborates with leadership of assigned client groups through the administration of HR strategy and initiatives that support overall business objectives. There is a strong focus on change management, employee engagement and the development of leadership talent within the business.

The ideal candidate will come from a fast paced contact center environment and be able to demonstrate experience as an HR leader displaying sound knowledge and understanding of best practices across all HR disciplines. Strong relationship building, negotiation, influencing, problem solving and conflict resolution skills are essential. You will have worked in a generalist HR capacity for at least five to seven years, ideally in a client facing role. A flexible and professional approach to an evolving, fast paced and dynamic environment is essential, and outstanding written and verbal communication skills are required.

To learn more, or to apply online, visit the ServiceMaster job posting here.

servicemaster logo

Holiday Networking Guide

It’s hard to imagine that today’s the first day of December! It feels like the summer festivals were just yesterday.

The best part about this time of year for job seekers is networking.

One of the biggest mistakes people make is putting their job search on hold during December. We decide that companies aren’t hiring anyway and we shift 100% of our focus toward enjoying the holidays with family and loved ones.

Don’t get me wrong. Enjoying the holidays is a big priority! But, you can continue your search while you have fun.

This time of year, there are many holiday parties to attend. These events are a fantastic time to network. You’ll reconnect with old contacts and make new ones.

Before jumping onto the party circuit, there are a few things to keep in mind:

  • RSVP: If a party requests an RSVP, be sure to put yours in. It shows respect to the host, and can help with planning. If you are nervous to go alone, request to bring a plus one. Most hosts don’t mind and it’s not hard to find a friend who would love to join you.
  • Dress: Do your best to find out the dress code in advance. Jeans are appropriate at some events while others require fancy cocktail attire. If you aren’t sure what to wear, try selecting something that could be considered dressy or casual – like black pants and a simple shirt.
  • Business Cards: Your networking efforts will be totally ineffective if you have no way to seal the deal. Bring your business cards, so you’re sure to get the contact information for those you meet. When you get home, follow up in e-mail and connect on LinkedIn.
  • Don’t Be Shy: Networking is hard for most people. It’s not just you. If you feel nervous at events, set little goals for yourself, such as talking to 3 new people. Arrive on time and come prepared with simple questions to use as conversation starters like, “Do you have any fun plans this weekend?” The more you practice you have going to events, the easier it becomes.
  • Drinking: Having a cocktail or two at a holiday party can be fun. But, be sure to keep the amount you’re drinking in check. You want to be able to put your best foot forward. And, you want to be able to drive home safely. Having a fresh DUI on your driving record could make landing your dream job much harder. If you do find yourself having a bit too much to drink, call a cab, Uber, or Lyft. It’s easy. And, the $50 for a ride home will save you many thousands in the legal fees you’d face for being arrested.

If you aren’t sure where to find the holiday parties this season, start by checking with the clubs or organizations you’re a member of. For those in Memphis, you can check with leadership organizations such as Leadership Memphis or New Memphis Institute.

Other good places to look are Eventbrite.com, Meetup.com. and Facebook.com. You can also check local community calendars, such as RSVP Magazine’s online calendar.

No matter which parties you choose, I hope you have a wonderful time! Make lots of new connections and stay safe this holiday season.

I hope these tips have helped you. Visit CopelandCoaching.com to find more tips to improve your job search. If I can be of assistance to you, don’t hesitate to reach out to me here.

Also, be sure to subscribe to my Copeland Coaching Podcast on Apple Podcasts and Stitcher where I discuss career advice every Tuesday! If you’ve already heard the podcast and enjoy it, please consider leaving a review in Apple Podcasts or Stitcher. Thanks.

Happy hunting!

Angela Copeland

@CopelandCoach

Featured Job Posting – E-mail Marketing Manager @ About.com

About.com is seeking an E-mail Marketing Manager in New York, NY.

The responsibilities of the Email Marketing manager will include the development, implementation and measurement of email campaigns. The goal of these campaigns is to drive user retention and engagement on About.com.

This individual will be successful in this role if s/he can manage multiple concurrent projects while keeping focus on the overall KPIs of the program. The ability to track email metrics and provide new ideas for new programs as well as enhancements to existing program is a must.

To learn more, or to apply online, visit the About.com job posting here.

About.com_logo

Featured Job Posting – Account Executive @ iHeartMediaInc

iHeartMediaInc is seeking an Account Executive of Outside Sales in Memphis, TN.

Clear Channel Outdoor has an immediate opening for a full time Outside Account Executive.  Applicants must possess excellent communication skills, be highly organized, and detail oriented.  Applicants must be capable of working in a deadline-oriented environment handling daily tasks including but not limited to prospecting and developing new customer relationships, persuasively communicating strategies for meeting customer needs with the benefits of outdoor advertising products, and ensuring customer satisfaction by facilitating all aspects of the customer’s account in cooperation with creative, operations, marketing, and finance staff.

To learn more, or to apply online, visit the iHeartMediaInc job posting here.

iheartmedia logo

Featured Job Posting – Manager of Trolley Ops @ MATA

The Memphis Area Transit Authority (MATA) is seeking a Manager of Trolley Operations in Memphis, TN.

Responsible for supervising the daily operation of the Trolley Operations Department.  Ensures that trolley service is efficient and timely by monitoring delivery of service. Accountable for maintaining and regulating scheduled trolley service through observation and resolution of operational problems.

To learn more, or to apply online, visit the MATA job posting here.

MATA-logo