by Angela Copeland | Jan 19, 2015 | Advice, Newsletter
It’s a New Year, and you’re one year older than last year. You may have signed up for a new gym membership and are watching what you eat. If you’re like most people, getting older isn’t a fun idea.
When you’re interviewing, you may even find that your age is causing people to judge you. You may even feel discriminated against. Even though companies aren’t supposed to take things like age into account, what can you do?
You cannot change their thinking, but you can change how you present yourself. If you want to avoid being labeled as “too old” in your next interview, consider these tips:
- Get an up to date e-mail address. I know I’ve mentioned this a few times, but I can’t emphasize it enough. Having an e-mail address that ends in “AOL.com” screams out that you’re either older or very technology challenged.
- Update your look. If you’re actively interviewing, ensure that your clothes are up to date in terms of style. Check to be sure your hair, makeup, and shoes are all up to date as well. Have a friend or family member help to give you an unbiased opinion.
- Don’t include all jobs. On your resume and on LinkedIn, you don’t have to include every job you’ve ever held. Unless you’re trying to highlight something special, you can consider limiting your experience to the last ten to fifteen years. Dropping off your first job can help to quickly drop off years.
- Remove your graduation years. Did you know that you don’t have to include the year you graduated on your resume? That’s right! By removing your graduation years, it’s harder for an employer to quickly calculate your age. But when you do, remove these years from LinkedIn and Facebook too.
- Remove the year you were born from Facebook. Facebook requires you to provide your birthdate, but you get to decide whether or not it’s public information. At a minimum, hide the year. Employers will look you up on Facebook when you’re interviewing.
- Keep your LinkedIn profile up to date. You don’t want to fall into the camp of those who never learned LinkedIn, so are choosing to opt-out of it. LinkedIn is a necessity for job searching.
This list may seem like tiny details, but in reality it’s these details that are the social cues to let someone know how old you are. By reducing the ability to guess your age, you will increase the chances someone will assume you’re younger – and the chances that you’ll be discriminated against in your job search.
And — if you have questions about your job search that you’d like me to address in an upcoming newsletter, please send me an e-mail at Angela@CopelandCoaching.com.
I hope these tips have helped you. Visit CopelandCoaching.com to find more tips to improve your job search. If I can be of assistance to you, don’t hesitate to reach out to me here.
Also, be sure to subscribe to my Copeland Coaching Podcast on Apple Podcasts and Stitcher where I discuss career advice every Tuesday! If you’ve already heard the podcast and enjoy it, please consider leaving a review in Apple Podcasts or Stitcher. Thanks.
Happy hunting!

Angela Copeland
@CopelandCoach

by Angela Copeland | Jan 19, 2015 | Job Posting
The Collierville Literacy Council is seeking an Executive Director in Collerville, TN.
The Executive Director is the Chief Executive Officer of the Collierville Literacy Council (CLC). The Executive Director reports to the Board of Directors, and is responsible for the CLC’s achievement of its mission. In all areas the Executive Director is expected to represent the CLC professionally, ethically, positively and transparently.
In program development and delivery of services, the Executive Director will:
- Assist the Board of Directors in maintaining a long-range strategy, toward which it makes consistent and timely progress.
- Propose organizational goals and objectives prior to each fiscal year.
- Provide leadership in developing program, organizational and financial plans with the Board of Directors and staff, and carry out plans and policies authorized by the board.
- Promote active and broad participation by volunteers in all areas of the CLC’s work.
- Maintain records and documents that ensure compliance with the expectations of funders, and the appropriate government and accreditation agencies.
- Understand the needs of those served by the CLC, and maintain a working knowledge of significant developments, trends and emerging issues in the field.
To learn more, or to apply online, visit the Collierville Literacy Council website here.

by Angela Copeland | Jan 19, 2015 | Job Posting
Cigna is seeking an Operations Senior Director in Nashville, TN.
The Senior Segment Service Leader will lead a team of Operational Directors who are responsible for managing all transactional services for Cigna HealthSpring, ensuring the highest levels of service delivery to both our Customers and Providers (roughly 700 FTE’s in the organization). This role will lead our Customer Installation, Provider Configuration (pricing/demographics), Claim Processing, and Customer/Provider Call Centers. In addition, this leader will be tasked with managing both internal and external relationships with the Senior Leadership Team, Market Leadership and Providers to ensure service delivery is aligned with our long term organizational strategy. Responsible for improving the overall customer/provider experience and for delivering key operational outcomes.
To learn more, or to apply online, visit the Cigna website here.

by Angela Copeland | Jan 18, 2015 | Job Posting
Zeta Interactive is seeking a Director of E-mail Operations in Boulder, CO.
This position requires the successful candidate to be highly detail orientated, and able to manage several tasks at once in a fast-paced environment. This person will be involved in the management and operation of a team that spans the US, UK and India, with a central focus on reaching revenue targets through teamwork and innovation.
To learn more, or to apply online, visit the Zeta Interactive job posting here.

by Angela Copeland | Jan 17, 2015 | Job Posting
GE Capital is seeking a Product Manager in Memphis, TN.
Responsibilities:
- Develop and execute product strategy and pricing rationale to achieve/exceed business goals for identified product lines, utilizing internal and market data/analytics while collaborating and building strong working relationships with Acquisitions, Sales, Operations and Inventory Management.
- Evaluate and identify most appropriate sales channels in support of product strategy; monitor and adjust as necessary.
- Meet/exceed established revenue and margin goals.
- Determine optimum location for placement of inventory to increase sales.
- Understand and leverage market landscape and data, specifically competitor inventory levels and availability as well as AMS’ internal inventory pipeline and the demand from potential customers.
- Research product line to understand time/cycle limitations, interchangeability, mod status, AD’s, applicability, OEM and MRO usage and demand.
- Develop, recommend and present to key stakeholders procurement strategies for speculative product line buys balancing cost of investment in aircraft acquisition and barriers to market including repair and restoration investments.
- Drive sell / hold strategy while achieving revenue and margin goals based on changing market demands. This includes determining whether to sell the product as an assembly or breaking it down to sub-assemblies to achieve margin goals.
- Identify and develop marketing push strategy for inventory to be included in auctions and lot sales.
- Develop sales strategy by product line for existing and future known inventory to include evaluating for outright and/or exchange transactions and incorporating life limits with regards to pricing.
- Demonstrate inclusiveness and clear thinking by driving and garnering the support of the organization to execute the product marketing strategy.
- Make continuous improvements to our customers experience utilizing Quality Management System “QMS” within GECAS AMS Inventory Management System (ICS).
To learn more, or to apply online, visit the GE Capital job description here.

by Angela Copeland | Jan 16, 2015 | Advice, Media
My latest Memphis Daily News column is out, “What We Can All Learn From Techies.” In it, I discuss a trend I’ve noticed in the technology world that we could all take a few cues from.
Sunday night, when most of us were relaxing and watching the Golden Globe Awards, I received a text from a friend. It said, “I spent some time today figuring out a new video software.” And, it had a link to a fun short video.
This friend doesn’t use video at work, but he and two other IT guys are creating a YouTube channel. This is the second project for the team, who also recently started a podcast, to learn about podcasting.
This occurrence isn’t an uncommon one in the technology world. Techies are creating new social work groups on Meetup.com every day. They gather together and learn how to use software like WordPress, Python, Java, Oracle and PHP. They bounce ideas off of one another about how to start a podcast, how to build video games or how to make mobile apps.
To learn how you can learn from the technology community, read my entire Memphis Daily News column here.

by Angela Copeland | Jan 16, 2015 | Job Posting
The Visible Music College is seeking an Admissions Counselor in Memphis, TN.
Responsibilities:
1. Handle incoming applications, information requests and leads
2. Have a complete understanding of how to use Populi, and use in all communication with prospective students
3. General clerical duties like faxing, e-mailing, copying, filing and mailing
4. Assist the Director of Admissions and work as a productive team member of the admissions department
5. Assist in acceptance process and student housing assignments
6. Have clear understanding of tuition, fees, and financial aid
7. Assist Director with planning, coordinating and running all Audition Days and See Visible Weekends
8. Understand and organize promotional material
9. Properly prepare applications and acceptance folders
10. Assist with after-hours and weekend recruiting events throughout the year
11. Prepare new student files for transition to the academics department
12. Interact with prospective students and their families
13. Be familiar with Visible Music College’s mission statement, vision statement, policies and procedures
14. Be committed to treating each prospective student with respect and care.
To learn more, or to apply online, visit the Visible Music College job posting here.

by Angela Copeland | Jan 16, 2015 | Job Posting
Caribou Coffee is seeking a Senior Director of IT Business Applications in Minneapolis, MN.
The Senior Director of IT Business Applications is responsible to provide management and oversight of all business software applications and related technologies. This includes strategic planning, technical requirements definition and review, systems selection, application setup/configuration/implementation, integration and custom application development. Additionally, this includes ensuring a sound integration exists between solutions (packaged, Software as a Service (SaaS), and custom developed) as well as any enhancements to related solutions. This role also provides coaching and support for all team members within the Business Applications team, as well as builds and maintains relationships with business users, vendors and other stakeholders.
To learn more, or to apply online, visit the Caribou Coffee job posting here.

by Angela Copeland | Jan 15, 2015 | Job Posting
Smith & Nephew is seeking a Senior Project Manager in Memphis, TN.
The Senior PM candidate will provide project management for a portfolio of projects, identified as part of the organization’s IT plans. The role will involve the business case creation, coordination of project requirements, production of project plans, documentation and the provision of guidance for project teams, including external vendors, and ensuring communication is maintained between all stakeholders throughout the project lifecycle, while also ensuring all organizational procedures are adhered to, objectives are identified and met, and benefits realized from the implementation of the solution.
To learn more, or to apply online, visit the Smith & Nephew job posting here.

by Angela Copeland | Jan 15, 2015 | Job Posting
Match.com is seeking a Social Media Manager in Los Angeles, CA.
Responsibilities:
- Drive the strategy and overall execution of integrated Social Media distribution and content programs which drives quality traffic to Match.
- Help develop content and growth plans for key social channels such as our Facebook Pages, Twitter streams, and YouTube channels.
- Act as primary liaison with PR and Marketing organizations to ensure all social media programs are aligned and integrated with Match’s communication and brand marketing programs.
- Measure success and progress of channels through social analytics platforms.
- Develop strategy and execution of Match’s online advocacy programs including but not limited to our customer success initiative, success stories website and success stories presence in our social channels.
- Concept and lead the development of online grassroots word-of-mouth / buzz marketing programs that creates viral and engaging conversations about Match.
- Set direction for and manage blog content calendar and content creation process.
- Manage social media agencies (when applicable).
- Work closely with PR team to develop strategy for and implement blogger outreach and blog ambassador program.
- Help to develop and moderate new community platforms for our existing users to interact and share their dating experiences with.
- Provide thought leadership about social media platforms, technologies and strategies to the rest of the organization.
To learn more, or to apply online, visit the Match.com job posting here.

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