by Angela Copeland | Oct 13, 2015 | Advice, Podcast
Episode 73 of the Copeland Coaching Podcast is now live!
This week, we talk with Dr. Nick Morgan in Boston, MA. Nick is one of America’s top communication theorists and coaches. He has spoken, led conferences, and moderated panels at venues around the world. He is a former Fellow at the Center for Public Leadership at Harvard’s Kennedy School of Government. He founded Public Words, a consulting firm specializing in communications, in 1997.
On today’s podcast, Nick shares body language basics for business, tips on being authentic, and how to judge if a job interview is going well.

Listen and learn more! You can play the podcast here, or download it for free on Apple Podcasts or Stitcher. If you enjoy the program, subscribe today to the Copeland Coaching Podcast on Apple Podcasts or Stitcher to ensure you don’t miss an episode!
To learn more about Nick and Public Words, visit his website at http://www.publicwords.com/, or follow him on twitter at @drnickmorgan.

by Angela Copeland | Oct 13, 2015 | Job Posting
True&Co is seeking an Experiential Marketing Manager in San Francisco, CA.
Plans and manages the daily event logistics and sales operations of high-impact experiential marketing events, which may include pop-up shops, community engagement events, trunk show tours, and other innovative retail concepts. Manages and trains a small team of sales associates. Demonstrates excellent personal salesmanship and coaches best-in-class selling behaviors. Externally, represents the True&Co brand to business partners, customers and the public to create excitement and build loyalty.
To learn more, or to apply online, visit the True&Co website here.

by Angela Copeland | Oct 13, 2015 | Job Posting
Youth Villages is seeking a Digital Communications Coordinator in Memphis, TN.
Under the general supervision of the Digital Communications Manager, the Digital Communications Coordinator builds and maintains a positive reputation for Youth Villages through digital media by implementing system wide digital communications tactics across multiple channels (Web, mobile, email, search, social media, etc.) that meet the overall objectives and goals of the Communications department and Youth Villages as a whole.
To learn more, or to apply online, visit the Youth Villages job posting here.

by Angela Copeland | Oct 12, 2015 | Job Posting, Newsletter

If you’re one of the lucky ones (and have a holiday today), I hope you are enjoying your time off!
There’s no better time than the present to think about your next career move. So often, we’re held back from making a change because of excuses.
If Christopher Columbus had wanted to come up with excuses not to sail to the new world, I’m certain he could have thought of a few things. But, in the end, he was brave. He beat such odds that we’re still talking about it today.
I meet job seekers daily who have one hundred reasons why they can’t get a job. The short list of reasons is:
- The hiring manager doesn’t like me.
- The hiring manager is biased toward me because I don’t have the right degree.
- The hiring manager thinks I’ve been at the same company for too long.
- The hiring manager wonders why I haven’t been at the same company for longer.
- The hiring manager thinks I’m too old.
- The hiring manager thinks I’m too young.
- The hiring manager only wants to hire women.
- The hiring manager only wants to hire men.
- The hiring manager thinks my last job was irrelevant.
- The hiring manager thinks I’m underqualified.
- The hiring manager thinks I’m overqualified.
You get the idea.
What’s interesting is this. Because of our “apply online” culture, my guess is that if you gathered one hundred job seekers in a room and asked who exclusively applied online for the last job they applied to, one hundred hands would go up.
If you put a group of HR managers in another room and ask them how many of those one hundred online applications they had seen, I bet that very few would raise their hands.
I don’t claim to understand why applicant tracking systems don’t work, but the fact is, they aren’t great. And, most HR professionals will admit this. Applicant tracking systems are software, and like any other kind of software, they have downsides.
In reality, only about 15% of people land their jobs through the online channel. Yet, we’re all applying there (because that’s what we heard we’re supposed to do). And, when we don’t hear back, we rarely think the reason is because applied online. We think it’s because the company has a bias toward us. We develop a long list of reasons why the company didn’t pick us. When in reality, the reason is that they didn’t know we applied.
If you’re ready to find a new job this Columbus Day, it’s time to start thinking outside the box. Do apply online (so you can check the box and say you have). Then, ask yourself these questions:
- Do I know anyone at the company?
- Can I find the hiring manager online?
- Can I e-mail the hiring manager directly?
- Do I know anyone in human resources for the company?
- Is there any place where I can network with people from the company?
Did I ever tell you – When I was a student at Pepperdine, I snuck onto the UCLA campus to land a job interview at The Gap? That’s a story for another day, but the point is this. Often times, applying effectively requires us to really get outside of our comfort zone.
Unless we’ve had a background in sales, cold calling on people isn’t a skill we have. It can be uncomfortable, unnerving, and can even feel rude at times. But, when it comes to looking for a job, you’re both the product and the salesperson.
There’s nobody who can find you the right job but you. And, there’s no one who knows what you have to offer better than you.
So, be brave. Be willing to set sail, even when you don’t have all the answers. Even when you feel you might fail. You just might like what you find on the other side.
I hope these tips have helped you. Visit CopelandCoaching.com to find more tips to improve your job search. If I can be of assistance to you, don’t hesitate to reach out to me here.
Also, be sure to subscribe to my Copeland Coaching Podcast on Apple Podcasts and Stitcher where I discuss career advice every Tuesday! If you’ve already heard the podcast and enjoy it, please consider leaving a review in Apple Podcasts or Stitcher.
Happy hunting!

Angela Copeland
@CopelandCoach

by Angela Copeland | Oct 12, 2015 | Job Posting
Zipcar is seeking a Marketing Manager, University in Boston, MA.
Zipcar is looking for a thinker and a doer who is equally creative and analytical. You should be comfortable crafting a comprehensive national marketing plan that identifies the strategy and methods to increase acquisition and engagement among all targets, and ensures its successful implementation. This includes leading ways for local field marketing teams to deliver plan goals in a highly competitive segment and initiating plan adjustments to accommodate new initiatives and learning throughout the year.
To learn more, or to apply online, visit the Zipcar job posting here.

by Angela Copeland | Oct 12, 2015 | Job Posting
GlaxoSmithKline is seeking a Project Manager in Memphis, TN.
Responsible to insure robust consistent processes are followed for the successful delivery of projects into day to day operations. Deliver clear scope with the necessary project controls in place for governance, prioritization, resource management, risk management and finance to provide a smooth transition from project to fully supported customer hand-over. The role will encompass business, technical and operational business change activities.
To learn more, or to apply online, visit the GlaxoSmithKline job posting here.

by Angela Copeland | Oct 11, 2015 | Job Posting
FedEx is seeking a Marketing Specialist Advisor in Dallas, TX.
Under limited supervision, develops and implements corporate marketing plans to optimize sales and profit for the organization. Communicates marketing support programs to internal and external staff to ensure programs are executed in a timely manner. Develops and assists in pricing recommendations, advertising, merchandising and product improvement plans.
To learn more, or to apply online, visit the FedEx job posting here.

by Angela Copeland | Oct 10, 2015 | Job Posting
McDonald’s is seeking a U.S. Social Engagement Community Marketer in Oak Brook, IL.
The Social Community Manager will help shape how McDonald’s uses engagement tactics across social media channels to connect with millions of people every day in the United States. The ideal candidate knows the trends, but doesn’t live by them, and has experience developing and executing content for large-scale brands. The Social Community Manager will help be the face of McDonald’s in social media by executing strategies that increase engagement, monitoring conversations and providing outreach, delivering content, and aggregating data into actionable insights to help McDonald’s meet its goals. The ideal candidate is passionate about social media and its ability to engage and inspire customers, and have the demonstrated ability to work collaboratively in a high-speed environment within a team structure.
To learn more, or to apply online, visit the McDonald’s job posting here.

by JJ Weir | Oct 9, 2015 | Advice, Media
My latest Memphis Daily News column is out, “Good, Fast and Cheap.”
If you’ve ever worked for a large corporation, you’re probably familiar with the phrase, “You can only pick two: good, fast or cheap.”
The idea is that you can create a new product that’s good in a short timeframe if you’re willing to pay enough. Or, you can create a product that’s good and cheap, but it’s going to take some time. Or, you can make a product that’s fast and cheap, but it’s not going to be very good.
Expecting to produce a product that’s good, fast and cheap just isn’t realistic. The same principle applies to job searching.
To read the rest of my column, and my advice to you regarding your approach to a job search, visit the Memphis Daily News website here.

by Angela Copeland | Oct 9, 2015 | Job Posting
Terminix is seeking a Vice President of Call Centers in Memphis, TN.
The Vice President of Call Center Operations is responsible for the oversight and efficient operation of the contact centers. This role will be responsible for determining operational workforce effectiveness and working with the Call Center management team to revise processes and procedures increasing quality and productivity; and work with multiple departments on budget appropriate solutions to influence growth and provide leadership to a multidisciplinary staff, developing and selecting strong talent, creating a culture of continuous improvement. The Vice President of Call Center Operations will monitor call flow and phone activity between customers and staff ensuring quality and superior customer experience is being provided, and will insure that corporate quality and service standards are met by developing and adhering to operational budgets.
To learn more, or to apply online, visit the Terminix job posting here.

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