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163 | Willful Blindness – Margaret Heffernan, Author and TED Speaker, United Kingdom

Episode 163 is live! This week, we talk with Margaret Heffernan in the United Kingdom.

Margaret has run five different businesses in the U.S. and the U.K. She teaches at several business schools in the U.S. and U.K. and sit on the boards of three organizations. Margaret has published five books including: Willful Blindness, A Bigger Prize, and The Naked Truth. She’s also given multiple TED Talks, and speaks at conferences and organizations around the world.

On today’s episode, Margaret shares:

  • How she was able to find fulfilling work, and tips on how you can too
  • Why we should stop looking at life as a contest with one another
  • Why willful blindness happens at work, and why we should adjust our view of whistle blowers
  • Tips on what to look for if you’re searching for a new company

Listen and learn more! You can play the podcast here, or download it on Apple Podcasts or Stitcher.

To learn more about Margaret, visit her website: at www.mheffernan.com/. You can watch her TED Talks here. And, you can find her books on Amazon.

Thanks to everyone for listening! And, thank you to those who sent me questions. You can send me your questions to Angela@CopelandCoaching.com. You can also send me questions via Twitter. I’m @CopelandCoach. And, on Facebook, I am Copeland Coaching.

Don’t forget to help me out. Subscribe on Apple Podcasts and leave me a review!

 

Diversity in Today’s Workplace

LinkedIn released its report on 2018 Global Recruiting Trends. They surveyed 9,000 recruiters and hiring managers from around the world on the state of hiring. Their research found that the biggest game changer in the hiring space is diversity.

LinkedIn broke down diversity into multiple pieces: diversity, inclusion, and belonging. “Diversity is being invited to the party, inclusion is being asked to dance, and belonging is dancing like no one is watching.” Belonging is a level of psychological safety that someone feels when they’re truly able to perform at their best. LinkedIn found that 51 percent of companies are ‘very’ or ‘extremely’ focused on diversity, 52 percent are focused on inclusion, and 57 percent are focused on belonging.

Interestingly, companies are focused on different aspects of diversity. Employers are the most focused on gender diversity, followed by racial and ethnic diversity. Then, they are focused on diversity based on age, education, disability, and religion.

Beyond attracting diverse talent, companies are beginning to look at how their culture embraces diversity. After all, what’s the point of attracting diverse talent if you can’t retain them? 67 percent of companies said they are working to foster an environment that respects different opinions. 51 percent want to encourage people to be themselves at work. 45 percent are embedding diversity in their company mission and values. And, 44 percent are emphasizing diversity in the leadership team.

One company that’s doing especially well is a Silicon Valley startup called Lever. Of their 150 employees, 50 percent are women. 53 percent of its managers are women, 43 percent of its engineers, and 40 percent of its board of directors.

To achieve this level of gender diversity, Lever employs unusual hiring tactics. First, they have removed the requirements section on the job description. Studies show that women are much less likely to apply for a job if they don’t meet all of the requirements. Lever avoids hiring decisions based on “culture fit,” a technique that often results in more sameness on a team. They have also developed a compensation philosophy that benchmarks the value of each role. It doesn’t rely on a candidate’s past salary to predict their future earnings.

An increased focus on diversity can be seen around the globe, with an average of 78 percent of companies focusing on diversity. In the United States, 78 percent of companies are focusing on diversity, compared with 77 percent in Brazil, 82 percent in the U.K., 73 percent in France, and 85 percent in Australia.

It’s clear that diversity in hiring is here to stay. Companies identified three top reasons to focus on diversity. 78 percent want to improve their corporate culture. 62 percent want to improve company performance. And, 49 percent want to better represent their customers. Companies are beginning to think beyond checking a box. They’re focused now on indicators that impact financial performance, showing that diversity adds value on multiple levels.

Angela Copeland, a career coach and founder of Copeland Coaching, can be reached at copelandcoaching.com.

CCP106: Catherine Peyrols Wu, Cultural Intelligence

Episode 106 is live! This week, we talk with Catherine Peyrols Wu in Singapore. Catherine is a teacher, a trainer, a facilitator, and a mentor — with a background in Human Resources. She’s completing her PhD in Organizational Behavior with the Center of Leadership for Cultural Intelligence at Nanyang Technological University. For the past six years, she has been studying the cultural interface “where culture meet.” Specifically, she has learned how to orchestrate multicultural work environments to draw the benefits of cultural diversity and to facilitate rewarding intercultural collaborations.

On today’s episode, she shares why multicultural work environments are important, how to improve your cultural intelligence, and how Toastmasters can help you be more confident.

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Listen and learn more! You can play the podcast here, or download it for free on Apple Podcasts or Stitcher. If you enjoy the program, subscribe today to the Copeland Coaching Podcast on Apple Podcasts or Stitcher to ensure you don’t miss an episode!

Thank you to those who sent me questions! You can send your questions to Angela(at)CopelandCoaching(dot)com. You can also send me questions via Twitter. I’m @CopelandCoach. And, on Facebook, I’m Copeland Coaching. Don’t forget to help me out. Subscribe on Apple Podcasts and leave me a review.

 

CCP62: Cynt Marshall, AT&T Chief Diversity Officer

Episode 62 of the Copeland Coaching Podcast is now live! I’m so excited to bring this inspiring and informative episode to you.

This week, we talk with Cynt Marshall in Dallas, TX. Cynt is the Senior Vice President of Human Resources — and Chief Diversity Officer — of AT&T. Cynt oversees AT&T’s Talent Management, AT&T University, the Diversity and Inclusion Team, and much more!

On today’s episode, we talk about the importance of diversity in the workplace and how to select a company that values diversity. We also talk about Cynt’s inspiring path to the top, and how you too can overcome big obstacles in your life. And, the conversation wouldn’t be complete without a little discussion about those pesky online Applicant Tracking Systems.

cynt podcast

Listen and learn more! You can play the podcast here, or download it for free on Apple Podcasts or Stitcher. If you enjoy the program, subscribe today to the Copeland Coaching Podcast on Apple Podcasts or Stitcher to ensure you don’t miss an episode!

To learn more about ATT’s diversity efforts, visit their website here: http://www.att.com/gen/corporate-citizenship?pid=7738.

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