by Angela Copeland | Mar 4, 2014 | Career Fair, Media
A huge thank you goes out to Kenneth Kinney who included me in his latest “An Education That Works” television show for Victory University. It appeared on Saturday morning on Local 24.
He interviewed me and Alex Matlock from ContigoCreative. We shared information about the upcoming Multicultural Career Fair, and tips for how to best navigate a career fair.
Watch the show below to learn more. For additional tips, read my previous e-newsletter, Working the (career fair) room like a pro. If you need assistance in preparing for your next career fair, don’t hesitate to reach out to me.
by Angela Copeland | Mar 4, 2014 | Job Posting
Hilton is looking for a Senior Manager of Tax & Account Research.
The Senior Manager of Tax Accounting and Research Reporting will be responsible for ensuring that the Company’s accounting for its income taxes for quarterly and annual financial statement reporting is complete and correct under the principals of GAAP including ASC 740 and FIN 48. The position is also responsible for ensuring that the positions taken in its accounting for income taxes are thoroughly and contemporaneously documented. More generally the position will also be responsible for developing a thorough and coherent set of policies that document the Company’s accounting for Income Taxes and that provide adequate guidance to carry out the accounting work.
To learn more, or to apply online, visit the Hilton website here.

by Angela Copeland | Mar 4, 2014 | Networking
The Grizzlies are hiring, and have created a networking opportunity for potential candidates. The event is March 11th at 5:30 PM.
Here are some details from their invitation:
Enjoy the game and meet with senior staff from the Memphis Grizzlies. Learn and discuss the opportunities available in the sports and live events industry. It’s a casual environment to present yourself and your skills.
Executives Planning to Attend Event:
Dennis O’Connor
VP of Ticket Sales & Service
Memphis Grizzlies
Lamont Nelson
Senior Director of Group Sales
Memphis Grizzlies
Mike Brown
Inside Sales Manager
Memphis Grizzlies
Derek Goldfarb
Assistant GM/Director of Sales
AutoZone Park/Memphis Redbirds
CJ Wiatr
Regional Vice President
The Aspire Group
Jeremy Smith
Manager, FRMC at University of Memphis Athletics
The Aspire Group
To learn more, and to purchase tickets, visit the invitation online here.

by Angela Copeland | Mar 3, 2014 | Media, Newsletter
You’ve made it. It’s officially March. You’ve been waiting months for the cold weather to move on, and the possibility of warmer weather is starting to become a reality. But, your patience for freezing temperatures is dropping every day.
Similarly, you made it through the long stretch of the holiday season when hiring slows down, as recruiters and companies focus on their families, and wait for the New Year. Job postings are starting to pick up. You’ve been unhappy at your job for a while, and you’re ready to move on.
There’s just one problem: your bonus. Whether your annual performance payout for 2013 was 5% or 50% of your salary, the thought of walking away from it now is just not an option.
For many folks, this leaves them feeling trapped and at a dead end. Going to work each day can feel frustrating and mind numbing. You want to start searching, but you’re not really free to move on just yet. What can you do?
Below are five tips to prepare you for your next job while you’re waiting for your bonus payout.
- Clean up your resume – While you still have access to your current job’s performance data, start updating your resume. Include your accomplishments, especially goals you’ve met or exceeded, and any awards you’ve won. Quantify these achievements with numbers, to give a better understanding of the scope of your responsibilities.
- Update your LinkedIn – Ensure that your latest accomplishments are also reflected on LinkedIn. Review your connections to see who else from your network you can add. Ask trusted contacts to leave written recommendations for your previous work. But, be prepared for your current colleagues to question why you’ve been updating LinkedIn lately. A simple, “I’m always keeping LinkedIn up to date” usually does the trick.
- Go shopping – When was the last time you had to wear a nice suit to work? If it’s been a while, there’s a chance your old suit is too big, too small, or outdated. Stop by a department store when there are sales (and no pressure on you to get a suit quickly). When you do find one, consider taking it to a tailor. Ensuring your pants are hemmed to the correct length and your jacket fits properly can make your relatively inexpensive suit look like ‘a million bucks.’
- Get business cards – Especially if you don’t have a business card at work, this is a great time to get them. The same advice goes for those who are looking to dramatically change career paths. A business card not connected to your current career is helpful. At a minimum, include your name, phone number, and e-mail address. You can order them online from many sites like GotPrint.com, or in person at an office store like FedEx. They typically cost less than $50, and can really make the difference when you’re meeting someone new.
- Attend networking events – The number one way to find a new job is networking. If you’ve been at your current job for more than a few years, you may be a little disconnected from your old network. Now’s the time to get out, see your old connections, and pass out your new business cards.
Whatever you do, remember that you’re not alone. Many folks are in the same boat with you, waiting for the storm to pass. Following these steps will prepare you to find a job when you finally get that 2013 bonus payout. Brighter skies are on their way, so take advantage of this time and prepare yourself.
I hope these tips have helped you. Visit CopelandCoaching.com to find more tips to improve your job search.
Happy hunting!

Angela Copeland
@CopelandCoach

by Angela Copeland | Mar 1, 2014 | Job Posting
The Crescent Club, part of ClubCorp, is seeking a Service Director.
This department head position oversees all front of the house food service within the club, including the daily operation of a la carte dining and banquet services. S/he will manage the hiring, training, and development of all front of the house food service employee partners. This position will ensure that all mandated training programs are implemented as well as full compliance with corporate beverage and purchasing procedures. S/he prepares an annual financial budget and achieves these goals throughout the year through proper forecasting, cost controls, labor management and revenue generating programs. The Service Director is an advocate and ambassador of STAR Service and understanding the critical role that Membership and exceeding expectations plays in the success of the operation. S/he must possess a proven track record of team management, organizational and coaching skills. S/he should have a solid understanding of a la carte revenue generation, banquet revenue generation and expense control as it relates to service payroll and the forecasting/budgeting of expenses. Must have experience with purchasing and inventory systems and strong technical literacy including Microsoft Word and Excel, payroll management and point of sale systems.
To learn more or to apply online, visit the Crescent Club website here.

by Angela Copeland | Feb 28, 2014 | Advice, Media, Networking
My latest Memphis Daily News column is out, “Networking With No Fear.” In it, I discuss how much more successful we would all be at networking if we could leave our fears and worries at the door.
Last week, as I pulled toward my parking space at home, the adorable 3-year-old boy who lives next door ran up to my car. “I haven’t seen you in a while!” he exclaimed in the most excited voice I’d heard all week. “How have you been?” I rolled down my window and chatted with him until his grandmother quickly rushed over to sweep him up.
She was, of course, unhappy with his lack of fear, since I was still in the process of driving into my garage. But this experience made me wonder: How much more career progress would we all make if we lived with a little less fear?
To read the entire article, visit the Memphis Daily News site here.
by Angela Copeland | Feb 28, 2014 | Job Posting
Hampton Inn, part of Hilton Hotels, is seeking a Director of Brand Performance Support.
The Director of Performance Support will be responsible for the owner performance functions within the BPS Center including leadership of the Senior Performance Managers and the Regional Director of Performance Support of Latin America.
The Team Member will partner with the Development and Owner Services to build processes to identify the most ideal ownership groups for future development; identify new unit decision makers within existing ownership groups and assist in building relationships with prospective owners who have not built with our brand. The Team Member will be responsibilities for partnering with the Director of the BPS Center and the Director of Brand Analytics to build, monitor and measure BPS Center processes for the owner performance team to follow, ensuring consistent proactive touch points and service levels are experienced by ownership groups. The Director will ensure all escalated issues requiring involvement of ownership are managed within BPS Center service level requirements. The Team Member will also maintain partnerships with internal teams that are vital to supporting the success of our owners such as Quality Assurance, RMCC, Design and Construction, Development, Information Technology, eCommerce Marketing, Franchise Administration and all other teams within the brand.
To learn more, or to apply online, visit the Hilton website here.

by Angela Copeland | Feb 27, 2014 | Community, Media
Thank you to Sean Parker and Local 24 for a second amazing story today! Sean did an update on the Memphis To Moore fundraiser, and my hometown of Moore, Oklahoma.
Last May, Moore was hit by an EF5 tornado that was more than 1 mile wide. It caused damage to more than 1,400 homes and 20 of the 35 Moore Public Schools buildings.
As a former student from Moore Public Schools, I felt compelled to partner up with The Westin Memphis Beale Street, and RedRover Sales & Marketing to host a fundraiser for 200 Memphians to raise funds for the schools.
We raised over $34,000 in donations, including gym equipment for my junior high school, Highland East. The equipment was donated by Karen Wilder Fitness and shipped by Big League Movers (who donated 100% of their shipping services!!). Cash raised was donated to the Moore Public Schools Tornado Relief Fund to cover the needs of teachers and students impacted by the tornado.
In all, there was $55M in total damage to the school system. The three most badly damaged properties, Plaza Towers Elementary, Briarwood Elementary, and High East Junior High, are all still under construction. Most other school properties have been repaired, and students are back in school.
For those who have asked about my parents street, one home was beyond repair and was rebuilt completely. Two others were badly damaged and are almost completed. Other repairs are complete.
Thank you to everyone who donated their time, money, and energy for the fundraiser. I appreciate all of your help and support! Moore teachers, students, and residents send their thank yous to everyone in Memphis.
Read Sean’s entire story here.
View the interview below:
by Angela Copeland | Feb 27, 2014 | Community, Media
Thank you to Sean Parker, and Local 24 for a great story today about South Main Recycles! In addition to my career coaching practice, I volunteer my time for a few causes I’m passionate about. One is recycling.
My neighborhood in Downtown Memphis lost its recycling bins last year after our grant funded by the Office of Sustainability ran out. That’s when myself and two of my neighbors, Bob Lundy and Sharon Leicham, decided to do something.
A visit to single stream recycling facility ReCommunity and a few phone calls later, we found that adding recycling back into the neighborhood was just $100 per month for everyone. We started an online campaign to accept donations from other neighbors. We were able to raise over $1,200 from donations as small as $5 and as large as $100. Then, the Downtown Memphis Commission generously matched what we raised!
Recycling is back. If you’d like to use the single stream bins, they’re located next to the Memphis Farmers’ Market at G.E. Patterson and Tennessee Street. If you’d like to learn more, or to donate, visit Facebook.com/SouthMainRecycles.
Watch the interview below:
by Angela Copeland | Feb 27, 2014 | Job Posting
Express Scripts is seeking a Training Consultant.
The Training Consultant works collaboratively with internal clients to assess needs, coordinate, design, develop, and implement interactive learning solutions through a variety of mediums in support of the overall strategy and goals of Operations. Learning interactions will focus on job specific performance along with product and procedural knowledge. This position also plays a key role in deploying and supporting strategic initiatives and product enhancements from a learning perspective.
To learn more, or to apply online, visit the Express Scripts website here.
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