by Angela Copeland | May 13, 2014 | Job Posting
Mid-South Spay & Neuter Services is seeking a Clinic Manager in Memphis, TN.
Below is a description of the position:
- Manages daily clinic operations, including opening/closing, customer relations, daily accounting, maintenance of records, management of staff and volunteers, making and managing appointments, ensuring compliance with labor laws, ensuring compliance with veterinary practice regulations and managing safety of animals, staff, and volunteers.
- Maintains a positive and cooperative attitude as well as drives initiatives for quality improvement.
- Supervises and maintains accurate financial records. Manages annual budget for clinic operations.
- Responsible for maintaining proper control and accurate accounting of daily revenues and deposits.
- Achieves surgery goals through proactive management of the daily appointment schedule, waiting lists, and appointment processes.
- Accurately maintains and reports daily and monthly surgery data. Maintains and provides accurate information for grants and projects, as needed.
- Motivates and manages a professional staff. Hire, retain, provide appropriate training for and supervise vet assistants and clinic volunteers. Ensure employment practices and policies meet legal standards.
To learn more, or to apply online, visit the Mid-South Spay & Neuter website here.

by Angela Copeland | May 13, 2014 | Job Posting
The Reno Bighorns Organization, a member of the NBA Development League and affiliate of the Sacramento Kings, is seeking a Media and Community Relations Manager in Reno, NV.
This person will:
• Develop and execute strategies for year round positive media coverage for team, management, and overall business initiatives
• Facilitate and manage all media relations and communications needs of all Bighorns personnel
• Manage preparation and oversight for Bighorns press conferences including messaging, scripts for spokespersons, on-site logistics, and post-conference coverage
• Prepare all communications documents related to announcement and/or breaking news, including press releases, talking points, fan and partner communications
• Manage game day PR including player and coach access, injury reports, media seating chart, media meals, credentials
• Manage media access to all team personnel
• Prepare spokespersons as needed on a wide range of issues; serve as organization spokesperson as designated
To learn more, or to apply online, view the job description here.

by Angela Copeland | May 12, 2014 | Advice, Newsletter
Lately, I’m finding myself having the same conversation. It has to do with your salary negotiation, and it starts a lot sooner than you’d think.
Typically, your very first interview at a company is with the HR manager. Sometimes, it’s with the hiring manager. Either way, the first discussion is fairly casuel with questions about where you’ve lived, or how many people you’ve managed before. These questions are all easy and routine.
The question that really throws people for a loop in the first interview is this one: “How much do you make?” It can also come in the form of, “How much do you want to make?”
Many people feel obligated to spill the beans. The interviewer is in a position of authority, and they really want to get a job offer.
You can share your salary information if you want to. But, my recommendation is to try to avoid sharing this information if you can. When it comes to negotiation, whoever provides the number first is also the first loser. They give up valuable negotiating power and leverage.
Here are a few things you can say to avoid sharing your salary history in the first meeting:
- “The job I’m interviewing for isn’t similar to the job I currently have, so the salaries really don’t translate.”
- “I’m not comfortable sharing that information just yet. I’d like to learn more about the role first.”
- (My personal favorite) “I understand where you’re coming from. Can you share your salary range with me?”
- (If all else fails) “My target range is $X,000 to $X,000.”
The first two work about half of the time. Often though, the recruiter or hiring manager will say something like, “I just don’t want to waste your time.” Or, “I don’t want to waste our time if we’re not even in the same ballpark.” If this happens, it’s a good opportunity to push back and ask for their range. Surprisingly, about 80% of the time, they will divulge their own salary range for you. At that point, you can just confirm whether or not you would like to be in the range given.
If a range is provided, it’s a huge win for you. You can find out what the company has budgeted for the position. And, there’s a chance the range may be significantly higher than your current salary. Played correctly, this approach can sometimes allow you to leapfrog your current pay.
If the interviewer continues to push, provide a range of where you would like to be (rather than where you are today). Be careful on how you word this answer, so that it doesn’t portray inaccurate information about your current salary. But, you can often provide your target range without giving up your current salary information.
Most of the time, these tactics work, but you should know – they don’t always work. Many years ago, I had a recruiter stop the interview and tell me that she would go no further if I wouldn’t divulge my current salary information to her. She was a New Yorker with a strong presence who was used to getting what she wanted. I calmly told her that I understood her position, and that I could respect how she felt, but that I just wasn’t comfortable. As promised, she ended the interview right then. To my surprise, she called back a few days later to say the company would make an exception for me.
Now, definitely don’t look for an exception. What happened in my case was extremely rare. What isn’t so rare however is how it feels when this conversation comes up.
Typically, the question is asked in a rather abrupt way that doesn’t quite fit in with the rest of the conversation. The person asking is either:
- Someone who loves asking the salary question. They look at the process as a game, and they love to see you squirm. They take pride in their ability to get this information out of you, and they may be a little offended if they can’t.
- Someone who hates asking the salary question. Talking about money is a pretty uncomfortable topic. They’re asking because they’re required to do so. It’s part of their job and they want to get it over with as soon as possible.
In either case, it’s an uncomfortable discussion to be a part of. The good news is that this question only takes about 5 minutes of your interview. Just remember that it will be uncomfortable, and there’s little you can do to change that. Just roll with it, and don’t cave under the pressure. Develop your strategy in advance, and listen to your instincts.
After the 5 minutes passes, the interviewer will almost always return to normal. You’ll find yourself talking about the weather again, or your favorite sport. And, you may even be scheduling your next interview. It’s a bit shocking just how uncomfortable this discussion can be, and then how quickly it becomes comfortable again.
These suggestions may feel a bit alien if you’ve never tried them. The good news is, surviving this uncomfortable 5 minute conversation is worth a lot – a lot of money that is! As always, practice makes perfect. You may make mistakes along the way, but after trying this approach a few times, you’ll find yourself sticking the landing.
I hope these tips have helped you. Visit CopelandCoaching.com to find more tips to improve your job search.
Happy hunting!

Angela Copeland
@CopelandCoach

by Angela Copeland | May 12, 2014 | Job Posting
Glassdoor is seeking a Chief Marketing Officer in San Francisco, CA.
This person is responsible for the growth of Glassdoor’s consumer/candidate/jobseeker (B2C) business both domestically and internationally. Reporting directly to the CEO, this leader will own the brand identity, strategy, tactics, and build the marketing team responsible for executing marketing campaigns that acquire new users, retain existing users, collect user generated content, drive mobile usage, and expand Glassdoor’s global brand awareness. This person has a winning track record leading marketing departments and is able to execute multi-channel campaigns across paid media and earned media. This person is intellectually curious about user behavior and believes in marketing experiments and discovering users insights through data. Most importantly, this person combines the best of analytics with a deep understanding of the emotional aspects of brand definition and building.To learn more, or to apply online, visit the Glassdoor.com website here.
by Angela Copeland | May 12, 2014 | Job Posting
The West Clinic is searching for a Director of Professional Development.
This person assesses, plans, implements, and evaluates clinical orientation and professional development programs for clinical staff. Develops content and provides instruction related to organization-wide clinical learning and professional development initiatives incorporating evidence based practices. Plans and organizes conferences, seminars, and continuing medical/nursing/clinical education activites. Utilizes various teaching strategies, information sources, and evaluation methods to promote an environment of continuous learning and professional growth.
To learn more, to to apply online, visit the posting here.

by Angela Copeland | May 11, 2014 | Job Posting
DuPont is looking for a Strategic Account Manager in Memphis, TN.
The Strategic Account Manager (SAM) role is responsible for implementing dialog and direct relation building with selected Strategic Accounts within the Pioneer Business. Establish a sustainable business relationship based upon identifying added value opportunities with these accounts.
by Angela Copeland | May 11, 2014 | Job Posting
Pandora is looking for a Campaign Manager in Santa Monica, CA.
Pandora Media is looking for a Campaign Manager to support cross-platform advertising campaigns that involve broadcast radio, digital, audio and video components. The right candidate will work directly with sales and clients to run campaigns across Pandora’s website and mobile apps. You must be a meticulous and experienced project manager that makes lists and checks them twice. Must be tech savvy and resourceful, well versed in common digital platforms and able to learn new ones with the help of an amazing team of fellow CMs. This person will have a lot of support, but must ultimately be able to work autonomously to meet deadlines and communicate status updates. Please be detail-oriented and a Jack/Jill of all trades, able to build relationships with sales and clients, advise them on creative executions, share technical specs, liaise with vendors, traffic basic ads, and pull together campaign analytics – no sweat. The right individual will be a key contributor in Pandora’s Client Services team and responsible for implementing, maintaining and enhancing these campaigns. This is an individual-contributor role.
To learn more, or to apply online, visit the Pandora posting here.

by Angela Copeland | May 10, 2014 | Job Posting
Red Bull is seeking a Digital Marketing Brand Specialist in Santa Monica, CA.
Red Bull Media House North America is responsible for the digital marketing efforts across all areas of Red Bull North America and RBMHNA. One key area of digital marketing is aligning and enhancing RBNA’s core brand and product marketing objectives. Reporting directly to the Director of Digital Brand Marketing, this role will play an integral part in the creation and management of a wide range digital marketing programs that utilize various digital channels and tactics. This person will collaborate with the brand marketing team and agencies to design effective digital ad creative (video, search, display, mobile, social, etc.) and subsequent pages and experiences for Red Bull digital advertising campaigns. They will assist in the management of ongoing analytics and performance reports for all digital marketing initiatives. As well as collaborate with social media leads to integrate Red Bull brand and product content into Red Bull social channels.
To learn more, or to apply online, visit the Red Bull site here. (This posting is laid out in a very creative way!)

by Angela Copeland | May 10, 2014 | Job Posting
American Esoteric Laboratories is seeking a Human Resources Representative in Memphis, TN.
The HR Representative performs and manages the administrative processes for benefits coverage, payroll, and FMLA.
Here are the details:
- Learn and utilize reports to gather and process information necessary to successfully initiate and efficiently implement all coverages offered and provided to employees.
- Initiate all insurance related notices to empoloyees based on information obtained through insurance broker.
- Accurately maintain the insurance enrollment and eligibility database using ABRA.
- Understanding and knowledge of ABRA Benefit Module in relation to Benefit Deductions that impact the payroll process.
- Respond in an accurate, thorough and customer friendly manner to approximately 5-10 calls per day concerning employee and dependent questions about their coverage, claims filing, and paperwork requirements
- Effectively manage (FMLA) Family Medical Leave of Absence requests by employees by determining their qualified status in accordance with state and Federal laws, mailing the required FMLA paperwork for completion by all necessary parties.
- Effectively manage all processes (Qualifying Events) regarding Dependent Coverage additions or dropping dependent coverage enrolled on the employees insurance plan.
- Perform ongoing audits and process monthly payments for dependent deductions, supplemental insurance payments for active employees enrolled in the health insurance and benefit plans.
- Manage new and current employee data to ensure accurate records and payroll.
- Work closely with the Corporate Office for timely payroll processing.
- Work with employees, managers, and Corporate Office to resolve payroll issues in a prompt manner.
To learn more, or to apply online, visit the job posting here.

by Angela Copeland | May 9, 2014 | Job Posting
Universal Music Group is seeking a Director of National Promotion for the Southeast Region in Tennessee.
This person’s primary function is to promote Caroline distributed repertoire at radio in the Southeastern portion of the United States.
The role is multifaceted. To learn all the details, or to apply online, visit the posting here.

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