by Angela Copeland | Jan 26, 2015 | Advice, Newsletter
Over the past few weeks, I have received numerous questions regarding performance reviews. It’s that time of year again. Companies look for ways to evaluate – and document – the performance of their employees.
From the employee perspective, this process can seem outdated and frustrating. It’s typically administered through a website where both you and your manager evaluate your performance. Your review is divided up into a number of goals. Each goal has a weighting as some are more important than others.
It starts with the self-review. The employee must identify what percentage complete each goal is and whether or not they met expectations. The choices are typically met expectations, exceeded expectations, and did not meet expectations. Then, there’s a box where the employee types up why they gave themselves the review they did.
Then, the manager evaluates the employee. Sometimes they do this before meeting with the employee and sometimes afterward. During the meeting, the employee and the manager what went well in the past year, what went poorly, plans for next year, and the areas the employee should work to improve on.
At the end of the conversation, the manager often reveals the employee raise and annual bonus, if they’re eligible for one.
I’ve seen many people really fail at this entire process. They look at it like checking a box. It’s something they want to get through so they can get back to work.
But, this is really the wrong approach. Your annual evaluation may be one of your only opportunities during the year to highlight your skills and to show your boss (who may have been busy attending to other things) what you’ve been up to.
Here are a few do’s and don’ts to help make your annual review a little more successful.
Don’t:
- Don’t arrive unprepared to your meeting
- Don’t wait until the last minute to fill out your self-evaluation
- Don’t be shy when talking about your achievements
- Don’t under value yourself
- Don’t spend a lot of time highlighting what went wrong
- Don’t come with negative feedback on your boss’ performance or the company – this meeting is about you
- Don’t be defensive if your boss gives you suggestions on areas where you can improve – it’s their job to give you this feedback
Do:
- Put together a presentation of your annual review for your boss
- Practice what you’d like to say before meeting with your boss
- Highlight your most impactful contributions
- Use numbers to describe your accomplishments when possible
- Dress to impress – this is an important meeting for you!
- Be on time with your self-evaluation and your review meeting
- Score yourself positively where possible – this isn’t the time to be shy
- Come prepared with a proactive list of what you’d like to do next year
- Be prepared for discussions around your raise or annual bonus
Taking your performance review seriously can have a positive impact on your future job assignments. It shows that you’re willing to take initiative and stand out from your peers. It can also positively impact your bonus or raise, as your manager will be reminded of all the great work you’ve done over the last year.
Also, please take just a moment to like my Copeland Coaching Facebook page. It’s a great way to stay connected, and each day, I share great job postings.
I hope these tips have helped you. Visit CopelandCoaching.com to find more tips to improve your job search. If I can be of assistance to you, don’t hesitate to reach out to me here.
Also, be sure to subscribe to my Copeland Coaching Podcast on Apple Podcasts and Stitcher where I discuss career advice every Tuesday! If you’ve already heard the podcast and enjoy it, please consider leaving a review in Apple Podcasts or Stitcher. Thanks.
Happy hunting!

Angela Copeland
@CopelandCoach

by Angela Copeland | Jan 26, 2015 | Job Posting
Visa is seeking a Senior Director in Highlands Ranch, CO.
With a passion for technology, this seasoned leader is accountable for the strategic and tactical delivery of engineering services utilizing the IBM zSeries/Mainframe. This is in direct support of Visa’s critical Authorization and Clearing & Settlement applications. Managing a team of hardware and software systems engineers, responsibilities also include making solid technology decisions for IBM zSeries compute, storage, peripherals and associated software. This position reports directly to the Vice President of Global Systems Engineering.
To learn more, or to apply online, visit the Visa job posting here.

by Angela Copeland | Jan 26, 2015 | Job Posting
Southwest Tennessee Community College is seeking a Dean of Arts and Sciences in Memphis, TN.
The Dean of Arts and Sciences is a full-time, fiscal year position reporting to the Provost/Executive Vice President. The Dean provides effective leadership, management, planning and advocacy for faculty and programs within academic affairs. The area consists of Fine Arts, Speech, Graphic Arts Technology, Education, Languages and Literature, Social & Behavioral Sciences, Mathematics, Natural Sciences and the Honors Academy.
To learn more, or to apply online, visit the Southwest Tennessee Community College job posting here.

by Angela Copeland | Jan 25, 2015 | Job Posting
The American Heart Association is seeking a National Director of Development Innovation in Dallas, TX.
The American Heart Association (AHA) has created a new opportunity for a National Director of Development Innovation that will be based in our National Center Office in Dallas, Texas. In this role, you will focus on driving and leading the strategic direction of determining innovative ways to raise money for the development arm of the AHA. This highly visible and interactive role will be tasked with leading a business dedicated within the AHA where new fundraising ideas can be created, tested and perfected which will help get the ideas to market more efficiently. AHA provides the foundation for a culture of innovation so it is imperative that you come from an organization with a similar culture.
As a leader, you will bring the opportunity and spirit of innovation to every member of the AHA team by creating and managing the AHA’s Annual Innovation Award which is a significant cash award given to the AHA team member who thinks of, creates or executive the most relevant and successful and innovative idea that lends itself to support our 2020 Impact Goal. It will be you and your team who provides direction to the team(s) responsible for testing new ideas and will share results with leadership so multiple iterations can take place over a shorter period of time.
To learn more, or to apply online, visit the American Heart Association job posting here.

by Angela Copeland | Jan 24, 2015 | Job Posting
The U.S. Department of Veterans Affairs is seeking a Clinical Nutrition Manager in Memphis, TN.
The Clinical Nutrition Manger (CNM) is the supervisor for the Clinical Nutrition section of Nutrition and Food Services (N&FS) and directs a comprehensive nutrition therapy program. The Clinical Nutrition Manager is responsible for planning, directing, coordinating, and evaluating clinical nutrition therapy and nutrition education programs. The CNM supports the facility mission, strategic goals, and service goals. The incumbent coordinates clinical nutrition activities with the co-manager, other services, units, clinics, and the local community.
To learn more, or to apply online, visit the Department of Veterans Affairs website here.

by Angela Copeland | Jan 23, 2015 | Advice, Media
My latest Memphis Daily News column is out, “Know What to Carry to Interviews.”
It’s official: Hiring season is on! Chances are good you’ve been sending out your resume online for every interesting job out there. Soon, you’ll find yourself invited for in-person interviews.
These interviews can be exciting and nerve-wracking. They determine whether or not you get hired. Surprisingly, the reason you do (or don’t) get hired may have little to do with your ability to do the job.
Let’s face it, managers are human. Just like you and me, they make judgments. Whether or not it’s conscious, they’re going to make assumptions about you and your abilities based on outside factors.
So, let’s talk about something you’ll want to consider on your next interview. Keep in mind as you read this – you want to be yourself. But, you also want to minimize distractions, so you’re judged on your merit.
We spend a lot of time preparing what to say and what to wear, but what about what we take with us? That’s right, the things you carry make a difference too.
For all my tips on what to bring with you, check out my entire Memphis Daily News column here.

by Angela Copeland | Jan 23, 2015 | Job Posting
The Collierville Chamber of Commerce is seeking a President and CEO in Collierville, TN.
Responsibilities:
1. Responsible for writing, executing, and submitting reports for grants from the municipal, county, state governments. Also, identifying and applying for other grant opportunities offered through various organizations.
2. Responsible for the chamber’s overall economic development effort including traditional economic and marketing activities for retention and expansion.
3. Identify Chamber and community needs and assist in the preparation of the Chamber’s annual program of work. He/she will be responsible for constant evaluation of the program, measuring advancement toward goals, reporting to the board on the progress and recommend changes as needed.
4. Responsible for the internal structure and procedure of the Chamber to ensure that the organization is functioning with maximum efficiency. The President/CEO presents recommendations to the Board regarding changes in structure and procedures as needed.
5. Assist in the development of the Chamber annual budget and relating budget to program goals. Further, the President/CEO is responsible for all expenditures within the framework of the budget. He/she will prepare monthly financial statements of income and expenses and quarterly statements of expenses by department. He/she will ensure that financial records of the Chamber are reviewed annually by CPA. He/she will seek maximum efficiency in all financial procedures.
6. Responsible for the employment of all staff personnel, their continuing on-the-job training, the assignment of their duties, and the supervision of their work. This would include managing and motivating a chamber volunteer base.
7. Ensuring that the Chamber’s policies, established by the Board are properly recorded in minutes and indexed in the Policy Manual. He/she will assist the Board, committees, members and the staff in interpretation of policy. He/she will assist the Chairman of the Board of Directors in preparation of statements of Chamber position on public issues.
8. Responsible for the maintenance and improvements of headquarters as approved by the Board of Directors.
9. Under the direction of the Board of Directors, the President/CEO is responsible for maintaining continuity and consistency in programming. Based on proper research of community needs, the president must anticipate long-range issues and recommend programs that address such issues.
10. Responsible for the submission to the State of Tennessee proper annual renewals for charitable organizations and annual reporting.
11. Will be working as a liaison between the chamber, its staff, its Board of Directors, its membership, the municipality and other governmental bodies, the community, other area chambers.
To learn more, or to apply online, visit the Collierville Chamber job posting here.

by Angela Copeland | Jan 23, 2015 | Job Posting
Vail Resorts is seeking a Senior Specialist of Offline Marketing in Denver, CO.
This position will oversee offline marketing efforts to drive paid destination visits at Vail, Beaver Creek, Breckenridge, and Park City. Responsibilities will include: full oversight of advertising elements associated with paid resort visits, including print, TV, collateral, and signage, as well as monitoring of messaging and brand standards across all channels. Responsibilities include short-range strategic development, reporting and data analysis, budget management, and overall project management. This position will also be responsible for day-to-day relations with resort marketing teams, creative agencies, vendors, outside corporate partners and other internal relations with departments such as IT, PSS/CSS, resort marketing directors, international marketing, sales, online and social media teams.
To learn more, or to apply online, visit the Vail Resorts job posting here.

by Angela Copeland | Jan 22, 2015 | Job Posting
March of Dimes is seeking an Executive Director in Dallas, TX.
The executive director has overall accountability for leading, coaching and development of the division staff. The director has overall responsibility of the fundraising results and coordination with volunteers in the implementation of Foundation policies and programs.
To learn more, or to apply online, visit the March of Dimes job posting here.

by Angela Copeland | Jan 22, 2015 | Job Posting
Smith & Nephew is seeking an Engineering Project Manager in Memphis, TN.
Facilitates and negotiates activities between S&N manufacturing & Supplier teams to ensure the successful transfer & manufacturability of products to selected receiving sites. This person will facilitate the transfer of production processes, including inspection methods, fixtures, & tooling, to alternate manufacturing sites. The transfer project shall include properly integrating the newly qualified product-source into the supply chain for Smith & Nephew facilities and associated suppliers. Project Management responsibilities includes the budgeting, planning, and tracking activities needed to properly administration the GS0000008 – Global Manufacturing Transfer procedure in order to deliver cost-effective, verified, and validated production processes.
To learn more, or to apply online, visit the Smith & Nephew job posting here.

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