by Angela Copeland | Mar 13, 2015 | Job Posting
The NFL is seeking a Senior Director of Social Strategy and Operations in Culver City, CA.
The Senior Director of Social Strategy & Operations will oversee all social activity across NFL Media, including NFL Network and NFL Digital Properties (.com, mobile, now, etc.), social platforms (Twitter, Facebook, Instagram, etc.) and establish strategy and plans for NFL Club Sites, NFL Commerce (tickets, etc.) and NFL third-party relationships (e.g., broadcast partners). This individual will be responsible for directly managing staff responsible for producing content, measuring performance, activating sponsorship/sales and defining social products in each of the key areas.
To learn more, or to apply online, visit the NFL job posting here.

by Angela Copeland | Mar 12, 2015 | Job Posting
Johnson & Johnson is seeking a Director of Workforce Innovation in New York, NY.
As the Director, Workforce Innovation, you will lead the strategic approach, definition, design and creation of some of the most compelling digital products at Johnson & Johnson. You will join a new team inside Global Communication that is focused on workforce innovation and building digital and mobile products that our employees love and use every day.
Your first challenge is to build our lab for workforce innovation. That means that you have a background in technology, research, strategy, or user experience design. You have great business acumen and excel at conducting and leading market and product research, as well as user research. You also have a comprehensive understanding of analytics and emerging technology platforms.
More importantly, you are a master at synthesizing this knowledge into the most compelling product ideas that benefit users and the business. You understand that the process is iterative. You anticipate setbacks and know when to pivot. You recognize and love great design and are comfortable leading interdisciplinary teams throughout the complete product lifecycle, providing strategic support and insights that help the final product become the best it can be.
To learn more, or to apply online, visit the Johnson & Johnson job posting here.

by Angela Copeland | Mar 12, 2015 | Job Posting
St. Jude (ALSAC) is seeking a Senior Media Relations Specialist in Memphis, TN.
The Senior Media Relations Specialist works under the general direction of the Director-Media Relations. The Senior Media Relations Specialist will create strategic plans to generate national/international coverage of St. Jude Children’s Research Hospital’s discoveries, programs and differentiators in a wide variety of news media outlets, to include consumer media and/or medical/scientific trade media. The position will serve as internal expert on media affairs and lead medium- to large-scale projects that generate media coverage. The emphasis of the role will be to collaboratively work with internal and external contacts to develop and implement communication strategy/programs that create a highly informed public.
To learn more, or to apply online, visit the St. Jude job posting here.

by Angela Copeland | Mar 11, 2015 | Job Posting
Charles Schwab is seeking a Managing Director of Business and Strategy in Chicago, IL.
Responsibilities:
- Provide CEO and Leadership team with thoughtful insights on the business, escalate issues as appropriate, and provide alternatives for optimal and cost effective solutions
- Work closely with senior leaders to identify key areas of focus to improve the day to day efficiencies of the firm as we enter the execution phase of Integration
- Prioritize initiatives while continually striving to improve the firms efficiency
- Escalate items to Integration leads for decisions as appropriate
- Escalate matters to the appropriate governance teams as appropriate
- Ensure all risks/deficiencies are properly addressed, documented, resolved and communicated
- Work closely with partners to ensure we are delivering against key business plan metrics and initiatives
- Strive to continually improve communications across the leadership team and employee base
- Assist the oX Integration lead by leveraging years of experience and deep knowledge of oX systems and process
- Take lead role in Data Integration into Schwab
- Drive engagement through open and transparent communication and leadership
To learn more, or to apply online, visit the Charles Schwab job posting here.

by Angela Copeland | Mar 11, 2015 | Job Posting
Williams-Sonoma is seeking a Senior Product Manager in Memphis, TN.
Coordinates and participates in projects of diverse scope and complexity. Serves as a liaison between the business community and the IT organization to provide technical solutions to meet the business needs. Translates high level business requirements into functional specifications for the IT organization and manages changes to such specifications. Prepares requirements, specifications, business process flows and recommendations. Uses skills as seasoned, experienced professional with a full understanding of industrial practices and company policies and procedures. Resolves a wide range of issues in imaginative as well as practical ways.
To learn more, or to apply online, visit the Williams-Sonoma job posting here.

by Angela Copeland | Mar 10, 2015 | Advice, Podcast
This week’s episode is a rebroadcast. It is one of the first, and best podcasts! Episode 42 of the Copeland Coaching Podcast is live! This week we talk with Mike Steinerd, Director of Recruiting at Indeed.com in New York, NY.
Indeed is the #1 job site worldwide, with over 140 million unique visitors per month. Indeed is available in more than 50 countries and 28 languages, covering 94% of global GDP.

Mike shares his insights on how to make yourself stand out online, what companies to consider for work-life balance, and tips on negotiation.
Listen and learn more! You can play the podcast here, or download it for free on Apple Podcasts. If you enjoy the program, subscribe today to the Copeland Coaching Podcast on Apple Podcasts to ensure you don’t miss an episode!

by Angela Copeland | Mar 10, 2015 | Job Posting
Thomas & Betts is seeking a Global Cost Optimization Project Manger in Memphis, TN.
The Global Cost Optimization Project Manager is responsible for identifying opportunities to improve company product lines overall competitiveness through managing bench marking projects that include evaluating cost structures, new technological implementations, new or improved process and material implementations, in-sourcing/out-sourcing, divestitures and acquisitions. The candidate will be the project owner who will develop, with the project team, the plan and will ultimately be responsible for meeting the timelines.
To learn more, or to apply online, visit the Thomas & Betts job posting here.

by Angela Copeland | Mar 10, 2015 | Job Posting
REI is seeking a Director of Outdoor Programs and Outreach in Kent, Washington.
The Director of Outdoor Programs and Outreach contributes to REI’s success by leading the strategy, planning and execution for REI’s outdoor programs and outreach (OPO), including education, volunteer and recreational programs and events. The OPO Director is responsible for identifying and developing sources of incremental growth; creating opportunities for diverse customers to actively participate and engage with REI; build and maintain appropriate infrastructure to support and manage growth, and achieve REI Corporate Social Responsibility goals. The OPO Director influences and collaborates across divisions and channels to get resources and support to develop strategies and execute business plans.
To learn more, or to apply online, visit the REI job posting here.

by Angela Copeland | Mar 9, 2015 | Advice, Newsletter
One of my biggest pet peeves is bad voicemail messages. I’m not when my distaste for voicemails started, but it has really ramped up in the past few years.
Maybe it’s because we’ve started using e-mail and text messaging so much. Our standards for leaving a voicemail may have been forgotten.
But, your ability to leave a great voicemail will still impact whether or not you’ll get a callback. Leave a bad message and the receiver will delete it. This could impact your job search, you current role, and even personal relationships.
Here are a few tips for leaving an awesome voicemail message:
- Be brief – The worst kind of voicemail you can leave is one that’s too long. Practice leaving short, concise messages that get to the point quickly. I prefer to keep mine at twenty seconds or less. If you’re leaving two-minute messages, there’s a good they aren’t being listened to all the way through.
- Leave your full name – So often, I hear voicemails similar to, “Hey! This is Jack. Give me a call back.” There are many common first names. Leave both your first and your last name, so the receiver can identify you. Even if your name is unique, the person you’re calling may need to look you up to remember who you are or how you’re connected. Unless you’re calling your grandma, don’t assume the other person will know who you are by just your first name.
- Leave your phone number – This one is becoming a bigger issue every day. Have you ever forwarded your desk phone to your cell phone? Have you ever used a Google Voice line? In both of these scenarios, there’s a chance the receiver’s caller ID won’t pick up your phone number. I know it may sound crazy, but it’s true. In fact, I run into this issue with my own business line. Because of my setup, if a client calls me, I won’t see their phone number. I won’t get into the setup details of why I’m doing it this way, but suffice it to say, I get lots of voicemails with no phone number in them. When you don’t leave your phone number, you’re forcing the receiver to do research to figure out how to get back in touch with you. It greatly reduces the likelihood that they’ll call you back.
- Explain why you’re calling (briefly) – Help out the person you’re calling. Let them know why you’re calling, and be straight forward. This morning, I received a general message to the effect of, “Angela, this is Jill. We spoke last year and I’m calling to reconnect.” I searched everywhere for Jill and couldn’t find her in my records or online. I was honestly hesitant to call her back at all. When I did, she wanted to sell me something. It was completely disappointing that Jill didn’t leave her reason for calling in the first place.
- Look for patterns – Let’s be honest. With the changes in technology over the past twenty years, different people communicate differently. Certain age ranges seem more likely to want to text over calling, for example. Also, different kinds of jobs make someone more or less able to take calls in the middle of the day. If you notice that a person responds better to e-mails, you may want to skip the phone and go straight for e-mail. And, if you really need to get in touch with them, consider setting up a time to talk via e-mail. For me, this kind of communication is especially effective. Given that I’m in client meetings all day, it’s rare that I’m able to pick up the phone when it rings. I know this is also true for many other people.
Those are my five tips for more effective voicemail messages. Give these a try and your colleagues will thank you. And even better, they’ll call you back!
I hope these tips have helped you. Visit CopelandCoaching.com to find more tips to improve your job search. If I can be of assistance to you, don’t hesitate to reach out to me here.
Also, be sure to subscribe to my Copeland Coaching Podcast on Apple Podcasts and Stitcher where I discuss career advice every Tuesday! If you’ve already heard the podcast and enjoy it, please consider leaving a review in Apple Podcasts or Stitcher.
Happy hunting!

Angela Copeland
@CopelandCoach

by Angela Copeland | Mar 9, 2015 | Job Posting
ServiceMaster is seeking a VP of Communications in Memphis, TN.
Responsible for the direction, development and execution of comprehensive Business Unit specific communications supporting the Company mission, principles, and objectives. This position is also responsible for working cross-functionally within the communication department to develop and create a culture of effective corporate communication.
To learn more, or to apply online, visit the ServiceMaster job posting here.

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