by Angela Copeland | Oct 20, 2014 | Job Posting
Hilton Worldwide is seeking a Director of Architecture and Construction Project Management in Memphis, TN.
The Director of Architecture and Construction Project Management will be responsible for managing design and construction projects for Focused Service brand hotels to include new development and ground up projects, adaptive reuse projects, conversions, room additions, brand change projects, and renovation projects.
To learn more, or to apply online, visit the Hilton Worldwide posting here.
by Angela Copeland | Oct 20, 2014 | Job Posting
eHarmony is seeking a Vice President of Product Management in Santa Monica, CA.
The Vice President, Product Management will be responsible for overall product management and product development for eHarmony. This position will be one of the most important roles at eHarmony. The Vice President, Product Management will become an integral part of the company, working closely with the marketing and technology teams to deliver on product goals.
The successful candidate will uncover key insights and develop product strategies to enhance the value of the customer relationship, while maximizing the value that the customer receives from eHarmony. Experience, determination and enthusiasm for taking a winning service and making it even better is a must.
This position will direct and manage the entire product organization, whose responsibilities will include subscription revenue generation, formulating product strategy, defining future product needs and enhancements, product marketing and growth of the overall subscriber base. In addition the Product organization will be responsible for tracking and improving rates of conversion throughout a customer lifecycle; from visit to registration to membership purchase to membership renewal.
To learn more, or to apply online, visit the eHarmony posting here.
by Angela Copeland | Oct 19, 2014 | Job Posting
Squarespace is seeking a Director of Customer Operations in New York, NY.
Responsibilities:
- Lead and manage the NYC Customer Operations team
- Devise optimal allocation of headcount across multiple functions and contribute to broader headcount decisions considering other time zones and languages
- Act as a liaison between our customers and the Product/Engineering teams to constantly improve our offerings
- Drive people, process, and technology improvement initiatives to enhance the customer experience end-to-end, with a particular focus on partnering with business intelligence to ensure data-driven decision making
- Assist in the evaluation of new technology and vendor reviews in the contact center space
- Responsible for reporting, budgets, systems, ensuring optimum productivity, quality, customer experience, and employee satisfaction
To learn more, or to apply online, visit the Squarespace job posting here.
by Angela Copeland | Oct 18, 2014 | Job Posting
Mattel is seeking an Associate Marketing Manager in El Segundo, CA.
The Associate Marketing Manager will provide leadership around marketing, business operations and customer management activities for assigned business segment or product line in order to achieve financial growth and profit targets.
Responsibilities:
- Participate in day-to-day marketing activities, including local insights collection and synthesis of performance or brand/products
- Assist in item-level forecasting, tracking, and performance roll-ups
- Coordinate short-term promotional plan and execution by brand and across customers
- Assist with the execution of marketing programs
- Partner with Sales, GBT, and Customer Marketing teams as needed for marketing execution
To learn more, or to apply online, visit the Mattel website here.
by Angela Copeland | Oct 17, 2014 | Job Posting
Hulu is seeking a Content Marketing Manager in Santa Monica, CA.
Responsibilities:
- Develop marketing plans that demonstrate clear strategies towards reaching show-specific goals
- Work with external marketing partners/agencies to implement and manage content marketing initiatives
- Work with internal teams (e.g. content partner management, product, finance, design) to execute campaigns
- Track budget and spend for content marketing initiatives
- Lead analysis of media and marketing data before, during and after program implementation
- Investigate and track industry trends to optimize future campaigns
- Support other promotional activities as needed
To learn more, or to apply online, visit the Hulu job posting here.
by Angela Copeland | Oct 17, 2014 | Job Posting
The Memphis Brooks Museum of Art is seeking a Membership Manager in Memphis, TN.
Primary responsibilities include making monthly and annual membership goals, the timely and accurate processing of all memberships, sponsorships, and contributions; maintaining detailed donor records, campaigns, and appeals in the Raiser’s Edge database and development files; tracking membership statistics and analytics; processing outgoing mail; and supporting the over-all efforts of the Development department. Responsible for the achievement of membership revenue goals, and the retention and growth of the Museum’s membership through five openings and parties per year. Designs and administers strategies for building and maintaining the membership program (e.g., direct mail, annual appeal, e-renewals, and specialized campaigns); works with Visitor Services to develop on-site sales strategies; develops and implements strategies to identify and solicit new prospects; upgrade and renew current members; increases member retention; insures delivery of benefits to members; maintains contact with membership base through CRM tools. Devotes special attention to $300 – $1,000 membership levels.
To learn more, or to apply online, visit the Brooks Museum of Art job posting here.
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