Work With Us | 901-878-9758

CCP 35: Penny Aviotti, Ms. Corporate Manners

Episode 35 of the Copeland Coaching Podcast is now live!

This week we talk with Penny Aviotti, Owner of Ms. Corporate Manners in Memphis, Tennessee. Penny shares the secrets to hidden rules at work, e-mail etiquette, and dressing for success.

penny podcastListen and learn more! You can play the podcast here, or download it for free on Apple Podcasts or Stitcher.

If you’ve enjoyed the program today, be sure to subscribe to the Copeland Coaching Podcast on Apple Podcasts or Stitcher to ensure you never miss an episode!

For more about Penny, visit her website at www.mscorporatemanners.org.

Feeling old? Tips for your next interview.

It’s a New Year, and you’re one year older than last year. You may have signed up for a new gym membership and are watching what you eat. If you’re like most people, getting older isn’t a fun idea.

When you’re interviewing, you may even find that your age is causing people to judge you. You may even feel discriminated against. Even though companies aren’t supposed to take things like age into account, what can you do?

You cannot change their thinking, but you can change how you present yourself. If you want to avoid being labeled as “too old” in your next interview, consider these tips:

  1. Get an up to date e-mail address. I know I’ve mentioned this a few times, but I can’t emphasize it enough. Having an e-mail address that ends in “AOL.com” screams out that you’re either older or very technology challenged.
  2. Update your look. If you’re actively interviewing, ensure that your clothes are up to date in terms of style. Check to be sure your hair, makeup, and shoes are all up to date as well. Have a friend or family member help to give you an unbiased opinion.
  3. Don’t include all jobs. On your resume and on LinkedIn, you don’t have to include every job you’ve ever held. Unless you’re trying to highlight something special, you can consider limiting your experience to the last ten to fifteen years. Dropping off your first job can help to quickly drop off years.
  4. Remove your graduation years. Did you know that you don’t have to include the year you graduated on your resume? That’s right! By removing your graduation years, it’s harder for an employer to quickly calculate your age. But when you do, remove these years from LinkedIn and Facebook too.
  5. Remove the year you were born from Facebook. Facebook requires you to provide your birthdate, but you get to decide whether or not it’s public information. At a minimum, hide the year. Employers will look you up on Facebook when you’re interviewing.
  6. Keep your LinkedIn profile up to date. You don’t want to fall into the camp of those who never learned LinkedIn, so are choosing to opt-out of it. LinkedIn is a necessity for job searching.

This list may seem like tiny details, but in reality it’s these details that are the social cues to let someone know how old you are. By reducing the ability to guess your age, you will increase the chances someone will assume you’re younger – and the chances that you’ll be discriminated against in your job search.

And — if you have questions about your job search that you’d like me to address in an upcoming newsletter, please send me an e-mail at Angela@CopelandCoaching.com.

I hope these tips have helped you. Visit CopelandCoaching.com to find more tips to improve your job search. If I can be of assistance to you, don’t hesitate to reach out to me here.

Also, be sure to subscribe to my Copeland Coaching Podcast on Apple Podcasts and Stitcher where I discuss career advice every Tuesday! If you’ve already heard the podcast and enjoy it, please consider leaving a review in Apple Podcasts or Stitcher. Thanks.

Happy hunting!

Angela Copeland

@CopelandCoach

What We Can All Learn From Techies

My latest Memphis Daily News column is out, “What We Can All Learn From Techies.” In it, I discuss a trend I’ve noticed in the technology world that we could all take a few cues from.

Sunday night, when most of us were relaxing and watching the Golden Globe Awards, I received a text from a friend. It said, “I spent some time today figuring out a new video software.” And, it had a link to a fun short video.

This friend doesn’t use video at work, but he and two other IT guys are creating a YouTube channel. This is the second project for the team, who also recently started a podcast, to learn about podcasting.

This occurrence isn’t an uncommon one in the technology world. Techies are creating new social work groups on Meetup.com every day. They gather together and learn how to use software like WordPress, Python, Java, Oracle and PHP. They bounce ideas off of one another about how to start a podcast, how to build video games or how to make mobile apps.

To learn how you can learn from the technology community, read my entire Memphis Daily News column here.

memphis-daily-news-logo

CCP 34: Paula Coogan, The Quarter Life Coach

Episode 34 of the Copeland Coaching Podcast is now live! This is the second and final podcast from my recent trip to Dublin, Ireland.

This week we talk with Paula Coogan, Career Coach at The Quarter Life Coach in Dublin, Ireland. Paula shares her secrets to starting over in your 20s, finding clarity in your life, and moving abroad. She also explains her Quarter Life Clarity Session.

paula coogan podcast

Listen and learn more! You can play the podcast here, or download it for free on Apple Podcasts or Stitcher.

If you’ve enjoyed the program today, be sure to subscribe to the Copeland Coaching Podcast on Apple Podcasts or Stitcher to ensure you never miss an episode!

For more about Paula Coogan, visit her website at www.myquarterlifecoach.com.

book_cover_cropped-paula-coogan

E-mail Etiquette

I hope you’re managing to stay warm today! In the past week, the temperatures have really gone down considerably. Hopefully, you’re taking advantage of the time inside and are focused on what else – your job search!

One topic that becomes very important during job searching is your e-mail etiquette. When you miss the boat on your e-mail communications, it’s rare that anyone will tell you directly. But, rest assured—they noticed and they’re talking about it.

Avoid being that person and take the time to consider the recommendations below. They’re very simple, and they will help tremendously.

  1. Upgrade your e-mail account. If you’re still stuck in the days of AOL, Comcast, or any older provider, it’s time to upgrade to Gmail or a similar service. If you’ve had your personal e-mail address for over 10 years, this may be you. Your e-mail address can indicate a few things – one being your age, and one being your level of sophistication when it comes to technology. Stay up to date to keep from being judged.
  2. Select a professional e-mail address. Stay away from e-mail addresses that include your birth year or graduation year. They provide unnecessary information about your age. Stay away from e-mails that contain casual nicknames or hobbies. Pick something that contains your first and last name if possible.
  3. Respond within 24 hours. When you receive an e-mail, respond within one day. Even if you don’t have the entire answer, respond to say you’ve received the message. You are your own brand and a product you’re marketing. As such, treat those you interact with as if they were your customers.
  4. Start your e-mails with your receipt’s name and end with your name. Job search related e-mails should start with something like “Dear Andrew, Thank you for your e-mail” and not with something like “Hey! Thank you for your e-mail.”
  5. If you must send a mass e-mail, use BCC. Blind Carbon Copy is the most professional way to send e-mail to a large group of people. Sending to a group and not hiding their e-mails shows lack of respect for personal privacy. It can also be very annoying when people begin to reply. That leads me to my next tip…
  6. If you receive a mass e-mail and must respond, reply directly. Unless it’s very important, don’t send a reply-all message. When you reply-all, everyone on the original e-mail receives a copy of your message. It can also trigger a number of other reply-all messages. You’ve probably had this happen before and can attest to how annoying it can be.
  7. Include a signature. At the bottom of your e-mail, you have the option to include a signature. This is a great thing to include! In addition to your name and e-mail, be sure it includes your phone number. So many people use your signature to find your phone number. When it’s not there, the experience can be difficult and they may give up.

These suggestions should be an extension of the everyday business etiquette you use. They will ensure you aren’t the subject of a discussion about how, “that person just doesn’t know how to use e-mail properly!”

I hope these tips have helped you. Visit CopelandCoaching.com to find more tips to improve your job search. If I can be of assistance to you, don’t hesitate to reach out to me here.

Also, be sure to subscribe to my Copeland Coaching Podcast on Apple Podcasts and Stitcher where I discuss career advice every Tuesday! If you’ve already heard the podcast and enjoy it, please consider leaving a review in Apple Podcasts or Stitcher. Thanks.

Happy hunting!

Angela Copeland

@CopelandCoach

European Job Hunt

My latest Memphis Daily News column is out, “European Job Hunt.” In it, I explore what it takes to move to Europe.

When I visited Dublin, Ireland, in 2013, I was surprised at what I found. It was a European city that in some ways reminded me of home. People were incredibly friendly. The culture was built around music, food and socializing. The city’s core is a similar size to Downtown Memphis, and it’s built around a river.

But, the part that truly stole my heart was the tech culture. In the past five years, a large number of U.S. dot-com companies have opened offices in Dublin. The list is too long to mention, but a few of the highlights include Google, LinkedIn, eBay, Amazon, Facebook, Twitter, PayPal, Apple, Indeed and Etsy.

A few weeks ago, I took a trip back to learn more about the Dublin employment scene. A number of my clients have expressed interest in moving abroad, so I wanted to get the inside scoop.

To learn more about how you might move abroad, read my entire Memphis Daily News column here. In it, I discuss my meetings with Karen Willis from Karen Willis Coaching and Barry O’Dowd from IDA Ireland.

Also, I hope you’ll enjoy a few photos from my trip below.

ndrcGary Leyden speaking at the NDRC business accelerator
linkedinThe LinkedIn office in Dublin
accentureAccenture’s Dublin office