Work With Us | 901-878-9758

Featured Job: Director of Strategy and Optimization @ Terminix

Terminix has been protecting homes and businesses from pests and termites for over 85 years. They’re so confident in their services that they even offer an Ultimate Protection Guarantee.

The Director of Strategy and Optimization directs the design, development and implementation of business solutions that improve customer center performance and customer experience. Partners with resources and leadership to develop and implement short and long-term solutions to facilitate delivery of customer center strategy. Oversees strategic alignment of Sales, Service, Collections, and Quality Assurance. Designs, and monitors, execution of playbook strategy across multiple customer call center sites.

This position is based in Memphis, TN. To learn more, or to apply online, visit the Terminix website here.

terminix logo

What’s your job search game plan?

Hand drawing a game strategy with white chalk on a blackboard.

Chances are good that you are one of the millions of people who watched the Super Bowl yesterday. Whether you tuned in to cheer on the Denver Broncos or the Carolina Panthers, to watch the latest Super Bowl commercials, or to listen to Coldplay perform live, I hope you had a great time!

As you can imagine, getting to the Super Bowl isn’t easy for anyone! The football players have been practicing their entire lives for this moment. The advertisers work hard to perfect their spots, and the musicians have spent years performing together.

Ending up at something like the Super Bowl is rarely an accident, unless perhaps you’re a really lucky fan. And, even that seems unlikely.

For the players, it takes planning, practice, and years of endurance. It takes strategy. It takes not giving up. It’s not just their job; it’s their career.

Are you happy with you career? Is there an overarching strategy that drives you toward the end of the field? If your strategy is lacking, there’s a good chance you aren’t terribly happy with your job, or you may be frustrated with your job search.

When you’re thinking of strategy, there are a few key things to keep in mind. The first is presentation. Although perfection is not expected, you should avoid embarking on a big job search until you’ve polished your presentation.

Presentation includes your resume. It includes your LinkedIn, and your business cards. It even includes what you might wear to an interview. If you don’t have at least one suit in your closet, what will you do when someone calls you for an interview? And, what about those times when a friend asks you to e-mail them a copy of your resume — but you don’t have one?

After putting your presentation together, it’s all about execution — and not giving up!

It’s very common in today’s internet age to only look for jobs online. Unfortunately, this method rarely works well. It’s funny considering it’s the #1 method recommended by many companies and HR professionals.

With that in mind, focus on your offline game. What will you do to get around the online process? Who do you know in real life that might help you? What events can you attend to meet new people? Who can you start to check in with regularly, to stay on their radar?

Once you have an idea of what you’d like to do, turn those activities into goals. For example, do you want to go to one networking event per week? Do you have time to send one e-mail per day to stay in touch with special colleagues?

In short, get a game plan check list together. Include things like:

  • Update my personal goals
  • Revise my resume
  • Refresh my LinkedIn
  • Ensure I have one nice suit available that fits
  • Practice my elevator pitch
  • Research & attend networking events
  • Stay in touch with colleagues via e-mail and phone

When you’ve taken the time to reflect on what you want, and you have the courage to go after it, that’s when your goals start to be fulfilled. You’ll find yourself in a better job, feeling happier and more positive.

As you can see, the key to job search success is to come up with your own personal game plan.

I hope these tips have helped you. Visit CopelandCoaching.com to find more tips to improve your job search. If I can be of assistance to you, don’t hesitate to reach out to me here.

Also, be sure to subscribe to my Copeland Coaching Podcast on Apple Podcasts or Stitcher where I discuss career advice every Tuesday! If you’ve already heard the podcast and enjoy it, please consider leaving a review in Apple Podcasts or Stitcher.

Happy hunting!

Angela Copeland
@CopelandCoach

 

Featured Job: Major Gifts Officer @ Second Harvest Food Bank of Middle TN

Founded in 1978, the Second Harvest Food Bank of Middle TN is dedicated to putting an end to hunger throughout the region.

The Major Gifts Officer should possess the following skills and abilities:

  • Ability to manage people, process, deadlines and budget while adhering to the policies and procedures of the organization.
  • Proficient ability using Microsoft Word, Excel, Outlook and Power Point.
  • Ability to effectively use Blackbaud’s Raisers Edge database system.
  • Strong oral and written communication abilities.
  • Ability to work evenings and weekends when necessary.
  • Ability to travel required. Must provide own transportation.

This position is based in Nashville, TN. To learn more, or to apply online, visit the Second Harvest Food Bank of Middle Tennessee website here.

second harvest food bank of middle tn logo

Featured Job: Director, Voice Technology Planning @ Hilton

Hilton has been a leader in the hospitality industry for over 96 years. Hilton Worldwide consists of 12 brands, 4,440 properties, and 155,000 team members. From luxurious full-service resorts to extended-stay and mid-priced hotels, Hilton has become a welcome home away from home for travelers all across the globe.

The Director of Technology Planning Voice Technology will provide leadership in the architecture of hotel Voice Technology applications. The Team Member will lead initiatives through the standard methodology from project approval to deployment.

Other key priorities are listed below:

  • Lead internal and external partners in strategy and project initiation, architecture, requirements analysis, design, project management and systems integration activities
  • Responsible for third party Voice Technology systems utilized at the hotel level
  • Maintain a close working relationship with the OnQ development team to ensure effective management of interfaces between OnQ and the Voice Technology systems
  • Implement procedure and propose policy
  • Set direction, as well as delegate and motivate
  • Provide direction to Managers, Supervisors, and Professional staff
  • Senior over Manager and Senior Manager level positions by having them as direct reports, as well as over outsourced and third party vendors
  • Provide guidance and leadership to other Managers and Senior Managers within the department

This position is based in Memphis, TN. To learn more, or to apply online, visit the Hilton Worldwide website here.

hilton-logo

Featured Job: Head of Marketing Communications @ True & Co.

True & Co. gives women the opportunity to try on lingerie in the privacy of their own home – and say goodbye to awkward bra fittings at the mall.

The Head of Marketing Communications will lead initiatives to showcase the True&Co. brand and customer experience to influencers, the media and the millions of women who have taken the company’s online quiz. Deepen consumer and fashion media relationships and build on an already successful PR track record.

RESPONSIBILITIES
  • This position reports directly to the CEO and starts with defining and implementing a brand and communications strategy that recognizes our differentiated positioning in the marketplace
  • Oversee all public relations and communications activities at True&Co. as well as partner with our acquisition marketing team
  • Manage and inspire fashion and business/technology PR agencies by establishing clear messaging and goals to measure progress
  • Leverage existing influencer and media relationships and invest in building new relationships to secure even more impactful fashion, consumer and business news stories across key media to drive new member signups and order volume

This position is based in San Francisco, CA. To learn more, or to apply online, visit the True & Co. website here.

true&co logo