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Featured Job – Director @ Zale Corporation

Zale Corporation is seeking a Director of Technical Support in Irving, TX.

The Director of Technical Support provides a differentiated customer experience to Zale’s customers — internal and external — by providing leadership and development to Technical Support Center staff, and ensuring the highest quality POS Implementation and Technical Support to all Zale Corp. stores. The position coordinates team activities in alignment with customer needs, ensuring accurate and timely issue resolution, resulting in high levels of customer satisfaction and ensuring continuous process improvement.

To learn more, or to apply online, visit the Zale Corporation job posting here.

zale-corporation

CCP 36: Building a KILLER LinkedIn Profile with Brenda Bernstein

Episode 36 of the Copeland Coaching Podcast is now live!

This week we talk with Brenda Bernstein, Founder and Senior Editor at The Essay Expert in Madison, WI. Brenda shares secrets from her book, “How to Write a KILLER LinkedIn Profile.”

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Listen and learn more! You can play the podcast here, or download it for free on Apple Podcasts or Stitcher.

If you’ve enjoyed the program today, be sure to subscribe to the Copeland Coaching Podcast on Apple Podcasts or Stitcher to ensure you never miss an episode!

For more about Brenda, visit her website at www.theessayexpert.com.

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Featured Job – Executive Director @ YMCA

YMCA is seeking a Branch Executive Director in Los Angeles, CA.

Do you envision yourself at the forefront of developing strategic alliances that empower the community in their pursuit of youth development, healthy living and social responsibility? There is no limit to the potential for program development and the team of dedicated staff and volunteers you build will help support your efforts and sustain your branch. We assure you that no two days will ever be the same!

To learn more, or to apply online, visit the YMCA job posting here.

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Featured Job – Project Director @ Smith & Nephew

Smith & Nephew is seeking a Project Director in Memphis, TN.

Manage the execution of EM/IM strategic sourcing projects related to the manufacture of advanced surgical devices. Ensure adherence to project timelines and identify opportunities to accelerate time-to-market while maintaining project deliverables. Coordinate and implement instrument transfer strategic projects, with a special focus on moves to emerging and low cost markets. Identify and implement continuous improvements related to the methods, tools and processes used in EM/IM Operations, including project scheduling, resource management, design controls, regulatory compliance, design for manufacturing, stage-gate process, risk management, S&OP, project metrics and prioritization. Perform quality audits of the procurement system and establish best practices. Ensure seamless transfer of manufacturing and products into sustained manufacturing via consistent operational processes. Assist in evaluating Global footprint options, install and manage pilot manufacturing capabilities to support inventures, prototype builds, process development, fixture/equipment design and product verification/validation activity. Assist and work with business development in scouting target candidates for potential M&A. Assist in global sourcing and planning initiatives using the Curtis Fitch procurement system, and lead EM/IM Ops specific projects. Assist EM/IM Operations in build of performance matrix/visibilities, and promote best practice sharing across EM/IM Operations. Develop supplier relationships within China and other low cost emerging markets. Establish sourcing relationships for a variety of metal and plastic materials to be used in medical device manufacture, including stainless steel, titanium and cobalt chrome. Apply knowledge of molding and machining processes for orthopedic and endoscopy instruments. Travel internationally up to 50%, primarily to China.

To learn more, or to apply online, visit the Smith & Nephew job posting here.

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Acing Your Performance Review

Over the past few weeks, I have received numerous questions regarding performance reviews. It’s that time of year again. Companies look for ways to evaluate – and document – the performance of their employees.

From the employee perspective, this process can seem outdated and frustrating. It’s typically administered through a website where both you and your manager evaluate your performance. Your review is divided up into a number of goals. Each goal has a weighting as some are more important than others.

It starts with the self-review. The employee must identify what percentage complete each goal is and whether or not they met expectations. The choices are typically met expectations, exceeded expectations, and did not meet expectations. Then, there’s a box where the employee types up why they gave themselves the review they did.

Then, the manager evaluates the employee. Sometimes they do this before meeting with the employee and sometimes afterward. During the meeting, the employee and the manager what went well in the past year, what went poorly, plans for next year, and the areas the employee should work to improve on.

At the end of the conversation, the manager often reveals the employee raise and annual bonus, if they’re eligible for one.

I’ve seen many people really fail at this entire process. They look at it like checking a box. It’s something they want to get through so they can get back to work.

But, this is really the wrong approach. Your annual evaluation may be one of your only opportunities during the year to highlight your skills and to show your boss (who may have been busy attending to other things) what you’ve been up to.

Here are a few do’s and don’ts to help make your annual review a little more successful.

Don’t:

  • Don’t arrive unprepared to your meeting
  • Don’t wait until the last minute to fill out your self-evaluation
  • Don’t be shy when talking about your achievements
  • Don’t under value yourself
  • Don’t spend a lot of time highlighting what went wrong
  • Don’t come with negative feedback on your boss’ performance or the company – this meeting is about you
  • Don’t be defensive if your boss gives you suggestions on areas where you can improve – it’s their job to give you this feedback

Do:

  • Put together a presentation of your annual review for your boss
  • Practice what you’d like to say before meeting with your boss
  • Highlight your most impactful contributions
  • Use numbers to describe your accomplishments when possible
  • Dress to impress – this is an important meeting for you!
  • Be on time with your self-evaluation and your review meeting
  • Score yourself positively where possible – this isn’t the time to be shy
  • Come prepared with a proactive list of what you’d like to do next year
  • Be prepared for discussions around your raise or annual bonus

Taking your performance review seriously can have a positive impact on your future job assignments. It shows that you’re willing to take initiative and stand out from your peers. It can also positively impact your bonus or raise, as your manager will be reminded of all the great work you’ve done over the last year.

Also, please take just a moment to like my Copeland Coaching Facebook page. It’s a great way to stay connected, and each day, I share great job postings.

I hope these tips have helped you. Visit CopelandCoaching.com to find more tips to improve your job search. If I can be of assistance to you, don’t hesitate to reach out to me here.

Also, be sure to subscribe to my Copeland Coaching Podcast on Apple Podcasts and Stitcher where I discuss career advice every Tuesday! If you’ve already heard the podcast and enjoy it, please consider leaving a review in Apple Podcasts or Stitcher. Thanks.

Happy hunting!

Angela Copeland

@CopelandCoach

Featured Job – Sr. Director @ Visa

Visa is seeking a Senior Director in Highlands Ranch, CO.

With a passion for technology, this seasoned leader is accountable for the strategic and tactical delivery of engineering services utilizing the IBM zSeries/Mainframe. This is in direct support of Visa’s critical Authorization and Clearing & Settlement applications. Managing a team of hardware and software systems engineers, responsibilities also include making solid technology decisions for IBM zSeries compute, storage, peripherals and associated software. This position reports directly to the Vice President of Global Systems Engineering.

To learn more, or to apply online, visit the Visa job posting here.

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Featured Job – Dean of Arts & Sciences

Southwest Tennessee Community College is seeking a Dean of Arts and Sciences in Memphis, TN.

The Dean of Arts and Sciences is a full-time, fiscal year position reporting to the Provost/​Executive Vice President.​ The Dean provides effective leadership, management, planning and advocacy for faculty and programs within academic affairs.​ The area consists of Fine Arts, Speech, Graphic Arts Technology, Education, Languages and Literature, Social & Behavioral Sciences, Mathematics, Natural Sciences and the Honors Academy.​

To learn more, or to apply online, visit the Southwest Tennessee Community College job posting here.

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Featured Job: Director @ American Heart Association

The American Heart Association is seeking a National Director of Development Innovation in Dallas, TX.

The American Heart Association (AHA) has created a new opportunity for a National Director of Development Innovation that will be based in our National Center Office in Dallas, Texas.  In this role, you will focus on driving and leading the strategic direction of determining innovative ways to raise money for the development arm of the AHA.  This highly visible and interactive role will be tasked with leading a business dedicated within the AHA where new fundraising ideas can be created, tested and perfected which will help get the ideas to market more efficiently.  AHA provides the foundation for a culture of innovation so it is imperative that you come from an organization with a similar culture.

As a leader, you will bring the opportunity and spirit of innovation to every member of the AHA team by creating and managing the AHA’s Annual Innovation Award which is a significant cash award given to the AHA team member who thinks of, creates or executive the most relevant and successful and innovative idea that lends itself to support our 2020 Impact Goal.  It will be you and your team who provides direction to the team(s) responsible for testing new ideas and will share results with leadership so multiple iterations can take place over a shorter period of time.

To learn more, or to apply online, visit the American Heart Association job posting here.

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Featured Job: Nutrition Manager @ Dept. of Veterans Affairs

The U.S. Department of Veterans Affairs is seeking a Clinical Nutrition Manager in Memphis, TN.

The Clinical Nutrition Manger (CNM) is the supervisor for the Clinical Nutrition section of Nutrition and Food Services (N&FS) and directs a comprehensive nutrition therapy program. The Clinical Nutrition Manager is responsible for planning, directing, coordinating, and evaluating clinical nutrition therapy and nutrition education programs. The CNM supports the facility mission, strategic goals, and service goals. The incumbent coordinates clinical nutrition activities with the co-manager, other services, units, clinics, and the local community.

To learn more, or to apply online, visit the Department of Veterans Affairs website here.

department of veterans affairs

Know What to Carry to Interviews

My latest Memphis Daily News column is out, “Know What to Carry to Interviews.”

It’s official: Hiring season is on! Chances are good you’ve been sending out your resume online for every interesting job out there. Soon, you’ll find yourself invited for in-person interviews.

These interviews can be exciting and nerve-wracking. They determine whether or not you get hired. Surprisingly, the reason you do (or don’t) get hired may have little to do with your ability to do the job.

Let’s face it, managers are human. Just like you and me, they make judgments. Whether or not it’s conscious, they’re going to make assumptions about you and your abilities based on outside factors.

So, let’s talk about something you’ll want to consider on your next interview. Keep in mind as you read this – you want to be yourself. But, you also want to minimize distractions, so you’re judged on your merit.

We spend a lot of time preparing what to say and what to wear, but what about what we take with us? That’s right, the things you carry make a difference too.

For all my tips on what to bring with you, check out my entire Memphis Daily News column here.

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