by Angela Copeland | Jul 4, 2015 | Job Posting
Brother is seeking a Contact Center Operations Manager in Bartlett, TN.
Responsible for the processes and systems related to Staffing, scheduling and contact routing to create the best possible service for our customers while achieving a balance of service, cost and team morale. As a key leader in the business development value stream, directs the service delivery providing administrative and operational assistance designed to promote growth, productivity, and exceptional levels of customer satisfaction. Knowledge of forecasting, staff calculations, scheduling and analytics components of active contact center management across multiple vendor partners and multiple locations is critical. Provides team members with the appropriate training, tools, direction and motivation that enable their success.
To learn more, or to apply online, visit the Brother job posting here.
by Angela Copeland | Jul 3, 2015 | Job Posting
Rhodes College is seeking an Assistant Director of Student Academic Support in Memphis, TN.
Rhodes College, a highly selective, residential, undergraduate college located in Memphis, TN, has an excellent opportunity for an Assistant Director of Student Academic Support. This is a new position. The Assistant Director will provide academic support services and programming to promote student persistence and success. The position will also assist the Registrar with analysis of senior students’ progress towards graduation and with the maintenance of DegreeWorks. The position requires a flexible schedule with some evening and weekend hours.
To learn more, or to apply online, visit the Rhodes College job posting here.
by Angela Copeland | Jul 3, 2015 | Job Posting
Neiman Marcus is seeking a Director, Finance & Administration in Dallas, TX.
This position is responsible for Finance and Administration of the Store Planning department. The Director must: own and oversee the capital approval planning and forecasting responsibilities for the Properties division; serve as general management oversight for all third-party professional services contracts for the Properties division; and own the expense budgets for the Properties division.
To learn more, or to apply online, visit the Neiman Marcus job posting here.
by Angela Copeland | Jul 3, 2015 | Advice, Media
My latest Memphis Daily News column is out, “Take Charge of Your Career Independence.”
With the Fourth of July just around the corner, I’ve been thinking about the importance of independence. So often, I meet people who are struggling. Whether they’ve lost their job, or work for a boss who doesn’t appreciate them, they’re going through a rough time.
The hardest part is often not the difficulty they’re experiencing in that moment. That time will pass. It’s the overwhelming sense of feeling helpless that can drive someone’s mood and self-esteem down.
Without even realizing it, we often turn over our power to those around us. For many, we give it to our employer.
To read my entire article, and to find out how you can regain your career independence, visit the Memphis Daily News website here.
by Angela Copeland | Jul 2, 2015 | Job Posting
Celebrity Cruises is seeking a Director of Social Media in Miami, FL.
The Social Media Director is responsible for the development and execution of social media strategy for the Celebrity Cruises brand. The Social Media Director will deliver results through compelling fan engagement within social platforms and across key online communities, management of social networks and creation of social programs that maximize the reach of the Celebrity brand to passionate cruise and new to cruise fans everywhere. This position will drive digital initiatives, including: creating and supervising high-profile social channel accounts, curating user-generated content, launching viral marketing campaigns, and integrating social media into the overall business strategy. The position requires a strong understanding of social media trends and their impact on the brand.
To learn more, or to apply online, visit the Celebrity Cruises job posting here.
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