by Angela Copeland | Dec 20, 2017 | Career Corner Column, Holiday, Layoff, Unemployment

I hate to admit this. I have seen more people let go this holiday season than in years past. It’s a sad and stressful situation. As employers approach the end of the year, they reevaluated their priorities and made business decisions to reorganize. The shift in structure left many people without a job.
If this has happens to you, please know you’re not alone. Honestly, this trend disappoints me quite a bit. The holidays can be an especially difficult and uncertain time to be without a job. Expenses go up with travel and gifts. And, let’s face it. Job seeking over the holidays can be slow and discouraging, even in a good situation.
The first lesson is this. When it comes to your career, think of yourself as your own small business. Be honest. Have integrity. And, don’t forget – make choices that put you first. Very often, we make sacrifices for our company that we later regret. We stay too long, or we allow ourselves to slowly become outdated – for the sake of the team. Do what’s right, but don’t forget that the company will do what they need to do to survive – whether it impacts your job or not. With that in mind, you must also do what’s right for you.
Second, don’t wait to start searching. I know that it’s emotionally exhausting and you may want to take a break. But, when you’re first laid off can be the perfect time to reach out to others for help. A few years ago, my hometown in Oklahoma was hit by a massive tornado. Amazingly, people were extremely interested to help in the weeks right after it happened – giving money, time, and other helpful donations. A few months later, my hometown was still picking up the pieces from this devastation. But, naturally, most people had moved on to the next tragic news story. In other words, folks are more likely to help very soon after any difficult incident. If you can, push yourself to start quickly.
The holidays are a time when you will have a chance to see friends and colleagues at annual parties. It can be a time of renewal and reconnection. Take advantage of these free events. But, before attending, prepare yourself. You may be surprised at how many direct and sometimes inappropriate questions you may be asked about your former employer. Practice what you will say if someone asks why you were let go. Be brief, be concise, and do your best not to knock your former employer.
Beginning your job search now will leave you prepared to start strong in January. Update your LinkedIn profile, revise your resume, and have a draft cover letter ready to go. Be prepared to react quickly when someone lends you a hand.
I hope you don’t experience this type of loss during this season. But, if you do, know that there are many people who will step in to help. Be ready, so you can take full advantage.
Angela Copeland is a Career Coach and Founder of Copeland Coaching and can be reached at CopelandCoaching.com or on Twitter at @CopelandCoach.
by Angela Copeland | Dec 13, 2017 | Advice, Career Corner Column, Happiness

For the tenth year, Glassdoor.com has released their Employees’ Choice Awards. For 2018, they’ve expanded the list of best companies from 50 to 100. Glassdoor CEO Robert Hohman explained, “We know today’s job seekers are more informed than ever about where they go to work, researching everything from company culture to career opportunities to pay philosophy and more. To help people find companies that stand out from the pack, the Glassdoor Employees’ Choice Awards recognize employers that are truly Best Places to Work because they’re determined by those who really know best – the employees,”
The Glassdoor top company list is unique in workplace awards. It is based on the input of company employees who volunteer to provide anonymous feedback by completing a review about their company, their job, and their work environment. This year, Glassdoor is featuring six categories, honoring the best places to work in the U.S., Canada, U.K., France and Germany.
The Top 100 U.S. list of large companies (with over 1,000 employees) has a number of very familiar names. Facebook leads the charge with the coveted number one spot. Spots two through six are held be Bain & Company, Boston Consulting Group, In-N-Out Burger, Google and lululemon.
St. Jude Children’s Research Hospital also made the list at number nine. A scientist at St. Jude loves working there because, “The people are fantastic and welcoming! It feels more like a family career than just a job. The researchers and facilities are top notch, and everything is collaborative.”
Three companies have now made the list for all ten years: Bain, Google and Apple. Of these repeat nominations, Homan says, “These employers have shown an impressive consistency and ability to keep their workforces engaged and satisfied. Amount these three employers, the common attribute they share is that they offer company cultures that are unique to them and what’s more, they offer a company culture that their employees truly believe in.”
The Top 50 U.S. list of best small and medium companies (with less than 1,000 employees) includes Silverline at number one. New Home Star, New Century, Acceleration Partners and Zoom Video Communications took spots two through five. Other notable companies include social media tool Sprout Social and digital marketing agency Elite SEM. As one account lead shared, ‘The benefits are ridiculous. They sound too good to be true, but they’re not. Unlimited PTO, free lunch, free dinners if you work late, annual corporate retreat.”
One of the top factors that determines whether or not an employee wants to change jobs is often happiness and job satisfaction. During the interview process, it can be hard to tell which companies are healthy are which are struggling. Sites like Glassdoor provide insight into what’s really going on behind a company’s doors. And, best of all – the reviews are left anonymously, and the companies are not allowed to edit them. This means that you get the real scoop – directly from the employees. They’re like hotel reviews, but much more impactful to your future.
Angela Copeland is a Career Coach and Founder of Copeland Coaching and can be reached at CopelandCoaching.com or on Twitter at @CopelandCoach.
by Angela Copeland | Dec 6, 2017 | Advice, Career Corner Column, Networking

We’ve all been there. There’s a company holiday party you’d rather not attend – or maybe your next door neighbors are throwing an event that you just can’t avoid. Whatever the occasion, these parties can be draining during the holidays. This is especially true for those of us who are introverts, or who have other commitments such as children or a demanding job. It can feel like there’s just no room for another to do on the list.
But, if you’re planning to be on the job market next year, holiday parties can truly be the perfect place to kick off your search. Where else will you find such a large group of warm, friendly people in one room together? They’re typically friends you haven’t seen in a while, who genuinely want to know how you’re doing and what you’re up to. And, they’re often looking to reconnect again outside of the event.
Holiday parties are also often very cost effective as they are typically free and at the most, may only require a small host gift or a bottle of wine.
The best part is, you don’t have to wear a suit. And you don’t usually need to deliver your elevator pitch from scratch. You’ll know most people, or a friend will likely introduce you. Conversations will be easier, more interesting, and less forced than a typical networking event.
To truly make the most of your holiday parties this year, plan ahead. Try to get enough rest in advance and be ready to share the latest news in your life. Share personal updates, including changes in your family, your home, or your work. But, do your best to keep your news positive. Holiday parties are meant to be a festive occasion and should focus on the good things going on in your life.
If forced conversations feel difficult, think of a list of questions in advance. Ask how their family is doing. Ask if the friend has any plans to travel or take a vacation soon. Ask about common hobbies and interests.
Remember to bring business cards – and to exchange them with other guests when (and if) it seems appropriate. This will help you to stay in touch with new friends and update your contact information for old ones. If you’re not currently working, a simple card will do. Include your name, phone number, and email address.
After the event, make a point to follow up with the folks you want to stay in touch with. Invite them to your next party. Ask them to have lunch or coffee. And, be sure to connect on LinkedIn.
These small interactions build your friendships and grow your network. When the New Year comes, you’ll be more prepared to put your best foot forward. And, if you do ask a friend for help with a job application, it won’t be the first time they’ve seen you in a while. Build your network of friends when you’re not asking for help with a job.
Angela Copeland is a Career Coach and Founder of Copeland Coaching and can be reached at CopelandCoaching.com or on Twitter at @CopelandCoach.
by Angela Copeland | Nov 29, 2017 | Career Corner Column, Holiday, Job Interview, Thank You

The holidays are here again. Along with the turkey, stuffing, and loved ones, there’s more to consider. This season is a time of giving thanks. One of the topics I’m often asked to speak about is personal branding. And, part of your personal brand comes across in the way that you say thank you to others. After you interview for a new job, it’s always a good idea to say thanks. For the most part, I think we can all agree on this idea. But, the question is really – how do exactly do you do it? What’s the best way to say thank you, and what are you saying thank you for?
Think of yourself as a salesperson. You’re selling your services. The company and the hiring manager – they are your customer. You may say, “But, Angela – I really put a lot of work into the interview. It was not easy on me at all.” I get that, and I don’t disagree with you. But, the hiring manager is still the customer, and they will ultimately make the decision on whether or not you’re hired. With that in mind, saying thanks is critical.
The very best solution is to two fold. First, send a thank you email the afternoon after your interview. Then, write a hand written note to drop in the mail. The company may make a decision quickly, so the email ensures your message will get there in time. The handwritten note however is the one that will make you really stand out from your competition. In all likelihood, you will be the only candidate who sent a handwritten note.
Each email and each handwritten note should be personal and sent to just one person. Ideally, send one to each person who interviewed you along the way. The note itself should be brief. You want to thank the person for interviewing you, and if possible, mention something from your conversation. But, stay positive. If you are afraid the interview went badly, this isn’t the time to bring it up. The most important thing is to say thanks.
During a presentation I recently gave on this topic, someone in the audience asked a great question. “In the age of the internet, is it really important to send something that’s handwritten?” The answer is yes. Hiring decisions are not made on the internet. They’re made in real life. People hire people. And, they hire people who they like. The more that you can remember this, the more you’ll increase your odds at landing a job offer.
An online thank you card doesn’t replace a hand written note. I’m sure you may remember the last time you received a hand written thank you note. You may even still have it somewhere. I know that I do. I appreciate these notes, and I keep them. So do other people – including hiring managers. They will keep your hand written message and it will influence them in both this decision, and in the future.
Angela Copeland is a Career Coach and Founder of Copeland Coaching and can be reached at CopelandCoaching.com or on Twitter at @CopelandCoach.
by Angela Copeland | Nov 22, 2017 | Advice, Career Corner Column, Interviewing, Job Interview

One of the favorite interview questions of hiring managers continues to be, “What is your biggest weakness?” This is a tough question all the way around. If you are too honest, you may eliminate yourself from consideration and not get the job at all. But, if you’re not honest enough, you may come across as evasive.
So, what can you do when you’re asked this question during a job interview?
The very first thing to do is prepare. There’s a good chance you will be asked this question, so think about it in advance. Write down how you might answer the question, and practice your answer. Share your thoughts with a friend (or two), and get feedback. Find out what you could do better, and put time into perfecting your response.
Don’t give an answer that is truly critical to the job. For example, if you are interviewing to be a project manager, don’t confess that you struggle with organization and are often late on deadlines. These qualities are key to succeeding as a project manager and would immediately eliminate you from consideration.
On the other extreme, don’t give an answer that is not genuine. Many job seekers tend to give answers along the lines of, “I just work so hard. I can’t stop myself.” Or, “I’m such an overachiever and I have high expectations of those around me.” These answers come across as not being authentic, and no hiring manager will want to hear them.
Instead, I like to think of this question as an opportunity to address the elephant in the room (assuming there is one). For example, I was once asked to consider a part time coaching role with a large organization. During the job interview, the hiring manager asked me, “What is your biggest weakness?”
This was my response. “As you know, I don’t come from a human resources background, like many coaches do. That may be considered a weakness in comparison. However, I have extensive corporate experience in many industries and many job functions – from engineering to marketing. I have interviewed for many different roles myself, and I’m able to bring my own authentic experience to the table to help job seekers do their best.”
In this case, my hiring manager already knew that I had not worked in human resources. It was clear from my resume. She was probably trying to decide whether or not this difference in my background was a problem. Because I brought the issue up directly, I was able to put it to rest quickly. It also gave me a chance to explain why my own unique experience would be an asset to the organization, and might even give me a leg up on my competition. My answer worked well and created space to talk openly about my background.
There’s no one right way to answer this question. In order to give your best answer, prepare in advance. It will allow you to turn your potential weakness into a perceived strength.
Angela Copeland is a Career Coach and Founder of Copeland Coaching and can be reached at CopelandCoaching.com or on Twitter at @CopelandCoach.
by Angela Copeland | Nov 15, 2017 | Career Corner Column, Company Culture, Company Review, Glassdoor

Being happy at work is an essential part of career fulfillment. Sometimes, it seems we spend more time researching where to eat the best hamburger than where to work. Much like skipping restaurant reviews, failing to research a company can come back to burn you later. The good news is that you no longer have to know someone personally to get the scoop on a company.
There are many employment related websites, including Glassdoor.com and Indeed.com, where current and former employees can leave anonymous reviews about their experiences. If you read the reviews, you’ll often notice patterns. Much like hotel reviews, those who leave reviews are either very happy or very unhappy. Have you ever noticed that many hotel reviews are left by customers who had some kind of awful experience, like bed bugs or dirty sheets? Typically, to be motivated to take the time to leave a review, an employee (much like a hotel guest) must have extreme emotions about the place where they work.
Glassdoor recently released a study on this very topic. They wanted to take a look into how balanced online employer reviews really are. Glassdoor’s study wanted to find out whether their site provides more or less balanced reviews than other review sites. In other words, are all of the company reviews very negative or very positive, like the hotel reviews.
If you’ve used Glassdoor before, you already know this. The site is free. But, in order to use it, Glassdoor requires you to leave some type of feedback on a company where you have worked (past or present). Glassdoor uses what they call a “give to get” policy. In other words, it encourages everyone to leave a review – not just those who are unhappy. As you may have guessed, this policy encourages people to leave reviews that are more neutral in nature.
“This study gives strong evidence that company reviews on Glassdoor are more balanced because of the way they are collected. The policy creates incentive for people to contribute to the site, who may otherwise opt out. It should help quell misconceptions that employees only provide really positive or really negative opinions about companies on Glassdoor. The data show that’s not the case — Glassdoor’s give to get policy creates a more balanced picture of companies,” said Dr. Andrew Chamberlain, Glassdoor chief economist.
Another great feature on both Glassdoor and Indeed is this. Although the websites have a financial relationship with hiring companies (companies pay them to advertise their jobs), the sites don’t allow employers to edit employee reviews. In other words, just because an employer doesn’t care for a particular negative review, Glassdoor and Indeed won’t delete it. The company must face the review and correct the problem directly with the employee.
In order to increase the odds that your next workplace will be a positive one, don’t skip the company reviews. They’re there to help give you a little insight into what it’s really like to work at a particular company.
Angela Copeland is a Career Coach and Founder of Copeland Coaching and can be reached at CopelandCoaching.com or on Twitter at @CopelandCoach.
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