by Angela Copeland | Aug 25, 2016 | Job Posting
Salesforce is seeking a Director of Community.
Responsibilities:
- Engage with the passionate community – listen, respond, delight, gain trust and connect.
- Leads engagement programs to encourage members to participate and to empower users to become super users and MVPs.
- Provides a pulse of the community internally; Be the eyes and ears of the Community to key departments such as Product, Support and Marketing
- Gather and identify trending/hot topics on the community and present it to the Product Teams.
- Leads our IdeaExchange and all customer innovation efforts, ensuring customer ideas are integrated into the product planning cycle and into the roadmap.
- Creates content to highlight and demonstrate Success Community’s leadership; provides thought leadership content to the press and blogs
- Curates community knowledge to be used by key stakeholders (marketing, customer stories, marketing, social media, support)
- Builds community programs into internal and external events
- Proactively work with customers and product teams to ensure that unstructured feedback and conversations are gathered in the form of: user research, events, advisory boards, etc.
- Works actively with the Communities product team to maximize use of the platform as well as provide valuable feedback on the product
- Works with website team to ensure consistent and constant presence of Success Community on the homepage
- Participate in the Community Management network to stay fresh and relevant
- Measure, analyze, track, report, measure, analyze, track, report – repeat.
To learn more, or to apply online, visit the Salesforce website.
by Angela Copeland | Aug 25, 2016 | Job Posting
WhatsApp (part of Facebook) is seeking a Public Policy Manager.
Responsibilities:
-
Develop and execute WhatsApp’s global policy strategy
-
Identify, monitor, and analyze policy issues affecting WhatsApp at the international, federal, and state level
-
Represent WhatsApp in meetings with government officials and elected members
-
Develop policy positions on global Internet policy issues affecting WhatsApp
-
Build coalitions with other organizations to advance WhatsApp’s policy goals
-
Help to create innovative programs for outreach to policy makers
-
Articulate WhatsApp policy positions in briefing papers, consultation responses and internal policy meetings
-
Advise WhatsApp teams on public policy matters to guide development of products, services and policies
-
Communicate WhatsApp’s positions at public events and with media
To learn more, or to apply online, visit the Facebook website.
by Angela Copeland | Aug 24, 2016 | Career Corner Column, Media, Networking
Have you ever wondered where you can make the biggest investment into your career? At first glance, another advanced degree might make sense. Or, perhaps an online certification course would be beneficial. Although these things will help to beef up your resume, there’s a cheaper alternative that very well may be more impactful: networking.
Unfortunately, networking can be a foreign (and potentially scary) concept. People often say, “I don’t want to be a bother” or “Why would that person want to talk to me?” It can be hard to know where to begin.
When I was a child, I thought of networking as a grown up way of making new friends. In a certain regard, that’s exactly what it is. When you are in high school or college, you often make friends with your classmates, your scout group, or your sports team. Friends are readily available in a way we rarely experience as adults.
Although networking contacts don’t fill the gap of long term friendships, thinking of networking as making new friends can often help to get started and to stay committed. Similar to friendships, networking is a long term commitment that requires nurturing. It’s an investment in the future. It’s not a one-time event.
Many people try to network only when they’re looking for a job. And, it makes sense. We’re all busy with work and our personal lives. Networking is just another chore to do. But, think of it from another perspective. Should a networking contact recommend someone for a job that they don’t know? It’s hard for a networking contact to speak about your character if they don’t really know you or have never worked with you.
When you’re ready to begin networking, start by looking for local professional events. There are many groups designed for certain ages or industries that can be found on websites such as Meetup.com. These events are often open to guests and are an easy way to get started. An even better way to grow your network is through existing friends and family. And, if you’re feeling adventurous, try introducing yourself to someone you don’t know on LinkedIn.
If you start to have self-doubt, and wonder if you’re going to bother other people, just remember this. The most senior executives at a company rarely got there on smarts alone. They’ve honed their own people skills, and spent years networking over coffees and lunches. In the same way that you’re looking to have networking meetings now, they have in the past.
Not everyone will have time to network, but it’s rarely a reflection on you. The person may be going through a difficult time at home, or may be extra busy at work. If someone declines your invitation, or doesn’t respond at all, move on to the next person.
Even a handful of high quality contacts can make all the difference when you’re growing your career. And, like anything else, it takes practice. With enough time and experience, you’ll be networking with no fear.
Angela Copeland is CEO and founder of Copeland Coaching and can be reached at CopelandCoaching.com or on Twitter at @CopelandCoach.
by Angela Copeland | Aug 24, 2016 | Job Posting
eBay is seeing a Director of eBay Valet.
The Director of eBay Valet / Assisted selling will be in charge of both strategy and operations for eBay Valet’s mail in and drop off programs in North America and be tasked to deliver world class user experiences and drive rapid growth for the new services.
To learn more, or to apply online, visit the eBay website.
by Angela Copeland | Aug 24, 2016 | Job Posting
Intel is seeking a Creative Director of Social.
We are seeking a Creative Director, Social to join our team. This individual will provide creative leadership in expanding our brand vision brand across all social channels. The ability to partner across agency lines and geographies is essential. This position will work closely with our Social Media team to fully execute Intel’s social media strategy and will understand how social integrates with the rest of our marketing vehicles in order to shape the direction of our powerful branded social channels.
Intel has a very large and growing social footprint. The CD, Social will work closely with Agency Inside Account Services and our partners to ensure the development of integrated content that aligns with business goals. This individual will be a subject matter expert of social media, understanding how the landscape is changing and react accordingly to insights and analytics.
The CD, Social will gain a comprehensive understanding of the work we do and develop world-class work in the social realm. Success will not be measured just by awards won, but rather but the growth and success of the business we support. Understanding and identifying customer insights and social trends to develop work that delivers the vision is key.
To learn more, or to apply online, visit the Intel website.
You must be logged in to post a comment.