StubHub is seeking a Senior Director of Global Customer Experience in San Francisco, CA, East Granby, CT, or Salt Lake City, UT. StubHub is an eBay company.
The Senior Director, Global Customer Experience position is a full-time role primarily responsible and accountable for leading the customer experience for StubHub. The Customer Experience team delivers a range of services (Intelligent Commerce Care) to an international customer base across phone, chat and email channels. Additionally, the position will lead development of consultative customer service offerings for a global range of clients. The ideal candidate will have a strong customer service background in a senior management role, demonstrated experience with developing and innovating customer service product offerings and leading in a growing and changing industry.
To learn more, or to apply online, visit the StubHub website.