Founded in 2011 by Katrina Lake, Stitch Fix is a personal styling service individually tailored for each client’s budget, taste, and lifestyle. Katrina developed the idea while studying at Harvard Business School and shipped the very first Stitch Fix boxes from her apartment in Cambridge, MA. For more on her inspiring entrepreneurial journey, check out this great interview from NerdWallet.
Stitch Fix is seeking a bright, kind and goal-oriented Director, Client Service to join the team in Austin TX. You will lead a large service team to deliver an amazing client experience through every client interaction by setting a vision, communicating that vision, inspiring teams of managers and agents, and creating a culture of trust, innovation, partnership, responsibility and fun. You will partner with the business to define Client Service goals, remove roadblocks for your managers and teams, establish a coaching culture and lead by example to provide service that is second to none.
This position is based in Austin, TX. To learn more, or to apply online, visit the Stitch Fix website here.