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Dropbox is seeking a Program Manager of User Operations Systems in Austin, TX.


  • Develop and maintain a detailed understanding of User Operations team goals and priorities, key processes, and tools functionality
  • Consolidate the team’s systems and tools needs, create technical requirements documentation, and prioritize the needs
  • Lead build vs. buy decision making process for User Operations tools involving internal and external experts
  • Work with internal PMs and developers to create the roadmap for any key internal tools
  • Build smaller internal tools with contracted developers when needed
  • Lead User Operations software procurement and integration with external vendors
  • Provide input into creating specifications, development and integration of complex systems and tools for larger team / multiple teams
  • Mentor User Operations team members interested in systems and tools development

To learn more, or to apply online, visit the Dropbox job posting here.

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