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Shutterstock is seeking a Director of Professional Services in San Mateo, CA.

  • Lead and facilitate cross collaboration with other teams including engineering, sales, and development.
  • Responsible for keeping an array of software implementation projects on track by meeting timeline milestones and continuously communicating updates to all stakeholders
  • Assist developing tools that will refine implementations and lead to higher service revenue.
  • Build relationships with customers via consultative approach, project management and product/solution knowledge. ¬†Acting Subject Matter Expert during implementation process.
  • Layout scope of projects and effectively market Professional Service offerings to customers
  • Effectively communicate plan and knowledge transfer through post implementation
  • Manage Professional Services team through coaching, motivating, and monitoring performance metrics while at the same time being a hands-on, individual contributor.

To learn more, or to apply online, visit the Shutterstock job posting here.

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