ServiceMaster is seeking a Director of Franchise Operations at American Home Shield in Memphis, TN.
1. Leads and manages the business operations functions to support franchisees in order to maximize growth and profitability.
2. Plans and drives the development and execution of strategic initiatives and marketing plans that surpass year over year growth targets for market expansion.
3. Ensures attainment of sales objectives and revenue by the organization.
4. Supports and engages in complex sales negotiations and presentations.
5. Develops and manages relationships with franchisees and key customers to ensure adoption and execution of strategies.
6. Facilitates the review, preparation and approval of franchise disclosure documents.
7. Ensures the staffing and development of the Franchise Operations team and builds a highly engaged and performing team.
8. Ensures franchisee compliance with business practices, systems, and standard operating procedures.
9. Oversees the development and administration of business systems, policies, and procedures.
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