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Restoration Hardware is seeking a Director of Care Center Operations in Grand Prairie, TX.

The perfect candidate will have an immediate connection to our Core Values (People, Service, Quality and Innovation).  This candidate will be extremely flexible and enjoy a “startup” mentality and environment that changes day to day and will “assume positive intentions” at all times.  Candidates who are personable, open to learning, collaborate well with others and have a positive attitude, and are more apt to saying “yes” or “we’ll try” (rather than “no” or “that’s impossible”) will be at the top of our list.

The Director of Care Center Operations will be an important addition to Restoration Hardware as the company grows and evolves. This individual will work with the VP of Customer Care Operations to strategically position Care Center Operations to provide exceptional service to our customers and manage growth for Restoration Hardware’s future.

This individual must be comfortable working independently, must communicate effectively with persons at all levels within the company, and build effective relationships with the Call Center’s customer base.

To learn more, or to apply online, visit the Restoration Hardware posting here.


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