Shutterstock is seeking a Director of Professional Services in San Mateo, CA.
- Lead and facilitate cross collaboration with other teams including engineering, sales, and development.
- Responsible for keeping an array of software implementation projects on track by meeting timeline milestones and continuously communicating updates to all stakeholders
- Assist developing tools that will refine implementations and lead to higher service revenue.
- Build relationships with customers via consultative approach, project management and product/solution knowledge. Acting Subject Matter Expert during implementation process.
- Layout scope of projects and effectively market Professional Service offerings to customers
- Effectively communicate plan and knowledge transfer through post implementation
- Manage Professional Services team through coaching, motivating, and monitoring performance metrics while at the same time being a hands-on, individual contributor.
To learn more, or to apply online, visit the Shutterstock job posting here.